moıngo db connection was not restored
hikieadmin
PROOP

2 months ago

We deployed our main prod (mongo)DB via railway and using it like last 7 months..

Our db connection suddenly stop but there is no error log or deployment crash in that project.

I couldn't connect Mongo DB via compass also.

Urgently need asisstance!

mongoDB railway service id: 55b99bee-74c4-4774-8d53-0b9797610366

I will open new threads until provide a solution brody. It is unaccaptable

BRODY HELLO BUDDY! WHENEVER YOU CLOSE MY THREAD WITHOUT ANSWER I WILL OPEN AGAIN AND AGAIN! 😄 Giving support is so easy, try it!

Also, I am PRO user and couldn't response any answer or support like last 5 hours. Completely unacceptable.

Closed

1 Replies

Railway
BOT

2 months ago

Your MongoDB service logs show repeated "pthread_create failed" errors, meaning the process has exhausted its available threads and is rejecting all incoming connections. This is the same issue identified in your earlier threads today. Redeploying the service will recover it, as was confirmed previously, but the underlying cause is your workload exceeding the thread limits available at your current resource allocation. You can monitor and adjust your service's resource limits in the service settings, and reviewing your application's connection pooling configuration will help prevent recurrence.


Status changed to Awaiting User Response Railway about 2 months ago


Status changed to Awaiting Railway Response Railway about 2 months ago


Status changed to Closed brody about 2 months ago


Welcome!

Sign in to your Railway account to join the conversation.

Loading...