MONGO CONNECTION ERROR
hikieadmin
PROOP

2 months ago

We deployed our main prod (mongo)DB via railway and using it like last 7 months..

Our db connection suddenly stop but there is no error log or deployment crash in that project.

I couldn't connect Mongo DB via compass also.

Urgently need asisstance!

mongoDB railway service id: 55b99bee-74c4-4774-8d53-0b9797610366

I will open new threads until provide a solution brody. It is unaccaptable

BRODY HELLO BUDDY! WHENEVER YOU CLOSE MY THREAD WITHOUT ANSWER I WILL OPEN AGAIN AND AGAIN! 😄 Giving support is so easy, try it!

Also, I am PRO user and couldn't response any answer or support like last 5 hours. Completely unacceptable.

Closed

2 Replies

Railway
BOT

2 months ago

Your MongoDB service in the "infra" project is logging repeated pthread_create failed errors, meaning it has exhausted its ability to create new threads and is rejecting all incoming connections. This typically happens when the process hits its memory ceiling. Restarting the service from the deployment's 3-dot menu should restore connectivity immediately, and if the issue recurs, consider setting higher replica limits for that service to give MongoDB more memory headroom.


Status changed to Awaiting User Response Railway • about 2 months ago


hikieadmin
PROOP

2 months ago

check my replica limits bot


Status changed to Awaiting Railway Response Railway • about 2 months ago


Status changed to Closed brody • about 2 months ago


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