2 months ago
We deployed our main prod (mongo)DB via railway and using it like last 7 months..
Our db connection suddenly stop but there is no error log or deployment crash in that project.
I couldn't connect Mongo DB via compass also.
Urgently need asisstance!
mongoDB railway service id: 55b99bee-74c4-4774-8d53-0b9797610366
I will open new threads until provide a solution brody. It is unaccaptable
BRODY HELLO BUDDY! WHENEVER YOU CLOSE MY THREAD WITHOUT ANSWER I WILL OPEN AGAIN AND AGAIN! 😄 Giving support is so easy, try it!
Also, I am PRO user and couldn't response any answer or support like last 5 hours. Completely unacceptable.
1 Replies
2 months ago
Your MongoDB service in the "infra" project is currently running with a SUCCESS status, and the latest logs show it actively accepting connections. A previous investigation of this same issue found the root cause was thread exhaustion ("pthread_create failed" errors), and a new deployment has since recovered the service. If you're still unable to connect, please confirm whether you're using the connection string from your service's Variables tab, as the credentials may have changed with the new deployment.
Status changed to Awaiting User Response Railway • about 2 months ago
Status changed to Awaiting Railway Response Railway • about 2 months ago
Status changed to Closed brody • about 2 months ago