MONGO DB CONNECTION ERROR
hikieadmin
PROOP

2 months ago

We deployed our main prod (mongo)DB via railway and using it like last 7 months..

Our db connection suddenly stop but there is no error log or deployment crash in that project.

I couldn't connect Mongo DB via compass also.

Urgently need asisstance!

mongoDB railway service id: 55b99bee-74c4-4774-8d53-0b9797610366

I will open new threads until provide a solution brody. It is unaccaptable

Closed

7 Replies

hikieadmin
PROOP

2 months ago

@brody


Railway
BOT

2 months ago

Your MongoDB service logs show repeated pthread_create failed errors, which means MongoDB is unable to create new threads to handle incoming connections - this is typically caused by memory exhaustion. Restarting the deployment from the service's 3-dot menu may restore connectivity, and you may want to review the service's memory usage in the Metrics tab to determine if you need to allocate more memory or reduce the number of concurrent connections.


Status changed to Awaiting User Response Railway about 2 months ago


hikieadmin
PROOP

2 months ago

I tried all restart and redeploy options. my memory limit is not full.

@brody


Status changed to Awaiting Railway Response Railway about 2 months ago


hikieadmin
PROOP

2 months ago

@boady still need help!


hikieadmin
PROOP

2 months ago

Also, we create a new mongodb but the same issue happening here, we cannot connect db from compass, driver or railway.

https://railway.com/project/09d25d5e-bf3d-4c97-b964-ad89d8e1b6a3/service/6d65dc71-ec99-466f-baca-09d83ef038f1/variables?environmentId=f200ea6b-ac0b-4d6b-9ccf-9b4feb9c3897


hikieadmin
PROOP

2 months ago

UP!


hikieadmin
PROOP

2 months ago

UP UPUPUPU @brody


Status changed to Closed brody about 2 months ago


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