MongoDB Fail to Authorize

claushwong

PROOP

3 months ago

Recently my MongoDB fail to connect due to "Fail to Authorize" and when i try to access the data, it will keep spinning on the "Database Connection" section.

Note that previously when I deploy this on June 2025 it worked fine.

Is there anyone who encounter this issue before and how to fix this?

Attachments

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Solved

5 Replies

Railway

BOT

3 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!

brody

EMPLOYEE

3 months ago

Have you previously changed the Mongo password?

Status changed to Awaiting User Response Railway • 3 months ago

claushwong

PROOP

3 months ago

No I didn't tamper with the Mongo configuration after it's first deployment.

Status changed to Awaiting Railway Response Railway • 3 months ago

brody

EMPLOYEE

3 months ago

The password is incorrect, and that is why the data tab cannot access the database, so it was tampered with on your side of things. Unfortunately, we do not offer password recovery services.

Status changed to Awaiting User Response Railway • 3 months ago

claushwong

PROOP

3 months ago

nevermind then, thank you

Status changed to Awaiting Railway Response Railway • 3 months ago

Status changed to Solved claushwong • 3 months ago