a year ago
Recently my MongoDB fail to connect due to "Fail to Authorize" and when i try to access the data, it will keep spinning on the "Database Connection" section.
Note that previously when I deploy this on June 2025 it worked fine.
Is there anyone who encounter this issue before and how to fix this?
5 Replies
a year ago
Hey there! We've found the following might help you get unblocked faster:
- 🧵 MongoDB Ssl error
- 🧵 MongoDB fail
- 🧵 MongoDB Service Connected but App Cannot Establish Database Connection - Mongoose State 0 (Disconnected)
If you find the answer from one of these, please let us know by solving the thread!
Status changed to Awaiting User Response Railway • about 1 year ago
a year ago
No I didn't tamper with the Mongo configuration after it's first deployment.
Status changed to Awaiting Railway Response Railway • about 1 year ago
a year ago
The password is incorrect, and that is why the data tab cannot access the database, so it was tampered with on your side of things. Unfortunately, we do not offer password recovery services.
Status changed to Awaiting User Response Railway • about 1 year ago
a year ago
nevermind then, thank you
Status changed to Awaiting Railway Response Railway • about 1 year ago
Status changed to Solved claushwong • about 1 year ago