a month ago
I have a client App was up and running fine then crashed around 15:00 today. I restarted the app fine and tried to push a deploy. Now my mongoDB can't be connected to.
Mongo DB
A custom interface into your database
Deployment Online
This service has an active deployment.
Required Variables
This service has all the necessary variables that this UI uses to connect to the database.
Database Connection
We are unable to connect to the database via SSH.
The database container is starting up or transitioning. Please wait a moment and try again.
I have tried restarting app, restarting DB but nothing. Does anyone know what is causing this?
Attachments
1 Replies
a month ago
Hello,
We had an incident earlier that caused some running workloads to be unexpectedly terminated while the status in the UI didn't properly update. This has since been resolved, but in some cases, you may need to redeploy your services.
You can find the post-mortem for the incident here: https://blog.railway.com/p/incident-report-february-11-2026
Our deepest apologies for the inconvenience this has caused.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 26 days ago