5 months ago
There’s never a good time for an outage. But today's outage was especially painful for me as it coincided with the launch of an app I’ve been building for weeks and the client was left stranded not being able to take orders, update inventory etc. very frustrating. Reliability is the single most critical factor for my apps and it’s just not good enough for me to stick around.
11 Replies
5 months ago
Apologies for the impact on your launch - we had an incident affecting Traffic and Private Networking that's now resolved. Details here: https://status.railway.com/incident/cmliaunmb000fuv5y0a9vpnjp
Status changed to Awaiting User Response Railway • 5 months ago
5 months ago
So many issues in the past month or two, and it is certainly quite concerning. It seems like they aren't able to keep up with their growth. Reliability trumps cost, so I may also need to look elsewhere, even if we'd be spending 3x the money.
Status changed to Awaiting Railway Response Railway • 5 months ago
brody
Apologies for the impact on your launch - we had an incident affecting Traffic and Private Networking that's now resolved. Details here: <https://status.railway.com/incident/cmliaunmb000fuv5y0a9vpnjp>
5 months ago
Databases are still down FYI. My services has been down for hours.
brody
Apologies for the impact on your launch - we had an incident affecting Traffic and Private Networking that's now resolved. Details here: <https://status.railway.com/incident/cmliaunmb000fuv5y0a9vpnjp>
5 months ago
It's not "resolved" until the queue of deployments is cleared.
brody
Apologies for the impact on your launch - we had an incident affecting Traffic and Private Networking that's now resolved. Details here: <https://status.railway.com/incident/cmliaunmb000fuv5y0a9vpnjp>
5 months ago
its not resolved lol - a ton of people cant connect to their DBs are yall reading your posts??
5 months ago
Not resolved at all omg, lot of services still not available.
brody
Apologies for the impact on your launch - we had an incident affecting Traffic and Private Networking that's now resolved. Details here: <https://status.railway.com/incident/cmliaunmb000fuv5y0a9vpnjp>
5 months ago
its resolved only in your local machine, here all my services are down
johanstenius
Databases are still down FYI. My services has been down for hours.
5 months ago
Please open your own ticket for that, and we can look into it. You likely need to restart the service, though.
Status changed to Awaiting User Response Railway • 5 months ago
chinanderm
So many issues in the past month or two, and it is certainly quite concerning. It seems like they aren't able to keep up with their growth. Reliability trumps cost, so I may also need to look elsewhere, even if we'd be spending 3x the money.
5 months ago
exactly
Status changed to Awaiting Railway Response Railway • 5 months ago
brody
Please open your own ticket for that, and we can look into it. You likely need to restart the service, though.
5 months ago
Sorry, but it's not solved if I need to perform some action (that nobody informed me I needed to do) to make it work, and it's not put back in the state it was before the outage.
5 months ago
Completely understandable and yeah I'm upset that we served all of y'all this type of experience. Extremely unhelpful.
That being said, I will happily help to make sure things are right if y'all are able to make your own thread on that. Reason being, I want to make sure I don't miss anyone and having a bunch of people talking in OPs thread could result in me/the team missing one of them
Status changed to Awaiting User Response Railway • 5 months ago
5 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 5 months ago