a month ago
I need help unblocking my account. I was trying to configure a new service and it crashed multiple times because of a config issue. I need some help reactivating.
4 Replies
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Your workspace was restricted as a result of suspicious activity. Could you please share more about the service you were trying to deploy as this will help us review your account
Status changed to Awaiting User Response Railway • about 1 month ago
chandrika
Your workspace was restricted as a result of suspicious activity. Could you please share more about the service you were trying to deploy as this will help us review your account
a month ago
Hi, I was deploying the clawdbot railway template to install OpenClaw. During setup I had configuration issues (wrong port settings, JSON syntax errors in the config file) which caused multiple crashes and restarts while I was troubleshooting. There was no malicious intent, I'm just a new Railway user learning how to configure the service properly. I'd appreciate it if you could restore my workspace access so I can redeploy correctly. Thank you!
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Hi! I've removed the restriction from your workspace. You should be able to deploy again now.
A few tips to avoid crashes when setting up OpenClaw:
- Make sure the
PORTenvironment variable matches what your app listens on (Railway sets this automatically, but the app needs to use it) - Double-check JSON config files for syntax errors before deploying
- The template's
/setupwizard should help with initial configuration
Let us know if you run into any other issues.
Status changed to Awaiting User Response Railway • about 1 month ago
sam-a
Hi! I've removed the restriction from your workspace. You should be able to deploy again now. A few tips to avoid crashes when setting up OpenClaw: - Make sure the `PORT` environment variable matches what your app listens on (Railway sets this automatically, but the app needs to use it) - Double-check JSON config files for syntax errors before deploying - The template's `/setup` wizard should help with initial configuration Let us know if you run into any other issues.
a month ago
Thanks a lot!
Status changed to Awaiting Railway Response Railway • about 1 month ago
Status changed to Solved Railway • about 1 month ago
