My All railway services are down suddenly.
dheerajk-dev
PROOP

6 months ago

I have 3 services which are deployed on railway and all are down now suddenly even I didn't change anything. So could you please help me in this why it's happening randomly?

33 Replies

dheerajk-dev
PROOP

6 months ago

Hi @Andiesgames could you please help here?


andres-vr
FREE

6 months ago

Could you share your deploy logs?


dheerajk-dev
PROOP

6 months ago

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway] 🔌 New connection attempt: 2nXNCTV7lq0W3OE1AABX

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway] 📍 Origin: http://localhost:3000

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway] 🖥️ User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/139.0.0.0 Safari/537.36

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway] ✅ User hereth connected successfully. Total users: 1

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway] connection_success event emitted::::

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway] 59c8793e-4f25-4fc5-81a6-7b9e092a9303

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway] hereth

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway] 👥 Broadcasting 1 online users

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway] ✅ Userconnected successfully. Total users: 2

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway] connection_success event emitted::::

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway] b6d36fe8-cfd6-45a0-a733-21d8378ac214

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway]

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway] 👥 Broadcasting 2 online users

[Nest] 27 - 08/23/2025, 9:15:42 AM LOG [ChatGateway] 👋 User hereth disconnected

[Nest] 27 - 08/23/2025, 9:15:42 AM LOG [ChatGateway] 👋 User hereth disconnected.

these are logs but I don't think there is error in deployment because the services are depoyed successfully but services are not responding. url - https://fluento-backend-production.up.railway.app/


dheerajk-dev
PROOP

6 months ago

@Andiesgames


dheerajk-dev
PROOP

6 months ago

before 2 hours ago, all were working perfectly but suddenly, all services are stopped to give response


dheerajk-dev
PROOP

6 months ago

@Andiesgames


dheerajk-dev
PROOP

6 months ago

is there anyone who can help? I have so much pressure to resolve this asap so please help me in this.


adam
MODERATOR

6 months ago

I’m getting a Hello World message at the link you sent.

Have you tried restarting your services? I’m not seeing any issues in the logs.


dheerajk-dev
PROOP

6 months ago

when did you test?


adam
MODERATOR

6 months ago

right now.


dheerajk-dev
PROOP

6 months ago

because I am still getting error


adam
MODERATOR

6 months ago

What error code are you getting? It’s possible your ISP is blocking access to Railway. Have you tried using a VPN?


dheerajk-dev
PROOP

6 months ago

This site can’t be reached

Check if there is a typo in fluento-backend-production.up.railway.app.

DNS_PROBE_FINISHED_NXDOMAIN


dheerajk-dev
PROOP

6 months ago

I am getting this error


adam
MODERATOR

6 months ago

Given that I’m able to access and you aren’t, I’m guessing this is an ISP issue. Please try with a VPN or another wifi network


dheerajk-dev
PROOP

6 months ago

I tried with another wifi but it's still not working


dheerajk-dev
PROOP

6 months ago

Is there any blockage because of region


dheerajk-dev
PROOP

6 months ago

?


adam
MODERATOR

6 months ago

Could be, yes


dheerajk-dev
PROOP

6 months ago

Then how we can solve this?


dheerajk-dev
PROOP

6 months ago

You guys have to enable for all regions


adam
MODERATOR

6 months ago

It’s not Railway’s issue, Railway does not region lock


adam
MODERATOR

6 months ago

this is an issue with your ISP blocking access to Railway domains.


dheerajk-dev
PROOP

6 months ago

By the way, these were working before 4 hours but suddenly it down what could be the reason?


adam
MODERATOR

6 months ago

No idea, but the issue is not on Railway’s side


dheerajk-dev
PROOP

6 months ago

If it is not from railway side then how we can figure out why it's not giving response because I have tried from 2 different regions India and USA


dheerajk-dev
PROOP

6 months ago

Nad it's not working


adam
MODERATOR

6 months ago

Google sent me here: try this


dheerajk-dev
PROOP

6 months ago

But I'm thinking one thing like I have tried with 5 different networks and getting same issue


adam
MODERATOR

6 months ago

but you haven’t tried either of the two solutions I suggested, correct?


dheerajk-dev
PROOP

6 months ago

With this what are you saying to resolve the issue?


adam
MODERATOR

6 months ago

Yes


dheerajk-dev
PROOP

6 months ago

Let me try this


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