My All railway services are down suddenly.
dheerajk-dev
PROOP

10 months ago

I have 3 services which are deployed on railway and all are down now suddenly even I didn't change anything. So could you please help me in this why it's happening randomly?

33 Replies

dheerajk-dev
PROOP

10 months ago

Hi @Andiesgames could you please help here?


andres-vr
FREE

10 months ago

Could you share your deploy logs?


dheerajk-dev
PROOP

10 months ago

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway] 🔌 New connection attempt: 2nXNCTV7lq0W3OE1AABX

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway] 📍 Origin: http://localhost:3000

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway] 🖥️ User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/139.0.0.0 Safari/537.36

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway] ✅ User hereth connected successfully. Total users: 1

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway] connection_success event emitted::::

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway] 59c8793e-4f25-4fc5-81a6-7b9e092a9303

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway] hereth

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway] 👥 Broadcasting 1 online users

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway] ✅ Userconnected successfully. Total users: 2

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway] connection_success event emitted::::

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway] b6d36fe8-cfd6-45a0-a733-21d8378ac214

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway]

[Nest] 27 - 08/23/2025, 9:14:07 AM LOG [ChatGateway] 👥 Broadcasting 2 online users

[Nest] 27 - 08/23/2025, 9:15:42 AM LOG [ChatGateway] 👋 User hereth disconnected

[Nest] 27 - 08/23/2025, 9:15:42 AM LOG [ChatGateway] 👋 User hereth disconnected.

these are logs but I don't think there is error in deployment because the services are depoyed successfully but services are not responding. url - https://fluento-backend-production.up.railway.app/


dheerajk-dev
PROOP

10 months ago

@Andiesgames


dheerajk-dev
PROOP

10 months ago

before 2 hours ago, all were working perfectly but suddenly, all services are stopped to give response


dheerajk-dev
PROOP

10 months ago

@Andiesgames


dheerajk-dev
PROOP

10 months ago

is there anyone who can help? I have so much pressure to resolve this asap so please help me in this.


10 months ago

I’m getting a Hello World message at the link you sent.

Have you tried restarting your services? I’m not seeing any issues in the logs.


dheerajk-dev
PROOP

10 months ago

when did you test?


10 months ago

right now.


dheerajk-dev
PROOP

10 months ago

because I am still getting error


10 months ago

What error code are you getting? It’s possible your ISP is blocking access to Railway. Have you tried using a VPN?


dheerajk-dev
PROOP

10 months ago

This site can’t be reached

Check if there is a typo in fluento-backend-production.up.railway.app.

DNS_PROBE_FINISHED_NXDOMAIN


dheerajk-dev
PROOP

10 months ago

I am getting this error


10 months ago

Given that I’m able to access and you aren’t, I’m guessing this is an ISP issue. Please try with a VPN or another wifi network


dheerajk-dev
PROOP

10 months ago

I tried with another wifi but it's still not working


dheerajk-dev
PROOP

10 months ago

Is there any blockage because of region


dheerajk-dev
PROOP

10 months ago

?


10 months ago

Could be, yes


dheerajk-dev
PROOP

10 months ago

Then how we can solve this?


dheerajk-dev
PROOP

10 months ago

You guys have to enable for all regions


10 months ago

It’s not Railway’s issue, Railway does not region lock


10 months ago

this is an issue with your ISP blocking access to Railway domains.


dheerajk-dev
PROOP

10 months ago

By the way, these were working before 4 hours but suddenly it down what could be the reason?


10 months ago

No idea, but the issue is not on Railway’s side


dheerajk-dev
PROOP

10 months ago

If it is not from railway side then how we can figure out why it's not giving response because I have tried from 2 different regions India and USA


dheerajk-dev
PROOP

10 months ago

Nad it's not working


10 months ago

Google sent me here: try this


dheerajk-dev
PROOP

10 months ago

But I'm thinking one thing like I have tried with 5 different networks and getting same issue


10 months ago

but you haven’t tried either of the two solutions I suggested, correct?


dheerajk-dev
PROOP

10 months ago

With this what are you saying to resolve the issue?


10 months ago

Yes


dheerajk-dev
PROOP

10 months ago

Let me try this


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