My app is stuck in Build phase during deploy
pankajdubey84
HOBBYOP

5 months ago

Project id > feb1b71b-30b0-4504-8fe3-076c808f4942

Solved

14 Replies

jihirmas
HOBBY

5 months ago

I am having the same problem, I think they are with builds issues globally


pankajdubey84
HOBBYOP

5 months ago

I have 2 instances > one for dev other for prod… dev instance works fine prod is having issues


yorizel
HOBBY

5 months ago

Same here


sieteic
HOBBY

5 months ago

I have the same problem. In my case, it stays at:

importing to docker ✔ 11s


pankajdubey84
HOBBYOP

5 months ago

yep sae here


yorizel
HOBBY

5 months ago

i get this error:"ERROR: failed to build: failed to receive status: rpc error: code = Unavailable desc = error reading from server: EOF"


sieteic
HOBBY

5 months ago

I canceled the deploy, I'll have to do it tomorrow when it's resolved.


jihirmas
HOBBY

5 months ago

My build get suck at [auth] sharing credentials for production-us-east4-eqdc4a.railway-registry.com ✔ 0ms


sieteic
HOBBY

5 months ago

Yes, it is global or from the us-east4 region


pankajdubey84
HOBBYOP

5 months ago

one diffference I can see is my dev instance is on southeast and prod is on us-east. southeast is working fine


sieteic
HOBBY

5 months ago

Yes, it seems to be a problem with the region, in my case I have the production in the region down


pankajdubey84
HOBBYOP

5 months ago

yep


jihirmas
HOBBY

5 months ago

yes, I switched to EU and it is working fine


jack-titleai
HOBBY

5 months ago

SAME!


jack-titleai
HOBBY

5 months ago

what region is working?


jihirmas
HOBBY

5 months ago

I tried EU and it is fine, I have not try any other


jack-titleai
HOBBY

5 months ago

nice! i just tried US west and it was working - thanks for the help y'all. pretty new to infra/deployment and probably wouldn't have thought to change regions without reading the thread 🙂


misterurias
HOBBY

5 months ago

How do you switch regions?


misterurias
HOBBY

5 months ago

Oh nvm


misterurias
HOBBY

5 months ago

I see it in deploys


dmitry
PRO

5 months ago

Yeah my builds are taking quite long as well


dmitry
PRO

5 months ago

stuck on the [auth] sharing credentials for [production-us-east4-xxxxxxx.railway-registry.com](production-us-east4-xxxxxxx.railway-registry.com) step


abm1982
FREE

5 months ago

I am stuck in importing to docker


medim
MODERATOR

5 months ago

are you guys still having the 'sharing credentials' bug? @Pankaj Dubey @develoPro.cl


medim
MODERATOR

5 months ago

@Dreez @Jack-TitleAI @Dmitry ^


jihirmas
HOBBY

5 months ago

I haven’t test it yet. I stayed in EU


dmitry
PRO

5 months ago

My builds finally went through 🙂 Haven’t tested since tho


sam-scolari
PRO

5 months ago

I am waiting for builds stuck on "sharing credentials for {url}" US East metal

Builds were started 8 min ago


eldadjacobi1
HOBBY

5 months ago

for me it is stuck in deploy step for really long time, usually it's 2-3 minutes but now it's almost have an hour.


medim
MODERATOR

5 months ago

I redeployed a project of mine in us-east and I also got stuck on the [auth} ... step, reported it to the team


medim
MODERATOR

5 months ago

can you share your deploy region and your build logs?


medim
MODERATOR

5 months ago

so we can see if it's related


ksawery29
PRO

5 months ago

same issue, except all past builds dont work anymore as well
this is crazy


okarmazin
PRO

5 months ago

+1 for this, issue must be newer than 70 minutes when my last build got through


medim
MODERATOR

5 months ago

same region?


okarmazin
PRO

5 months ago

Yep, us-east, project 429c07b1-c9d2-4967-bb17-e111674d78d4


medim
MODERATOR

5 months ago

I will also escalate this thread


medim
MODERATOR

5 months ago

!t


medim
MODERATOR

5 months ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response medim 5 months ago


megacubos
PRO

5 months ago

While monitoring the stream processing logs, I observed multiple consecutive entries containing exactly the same vertex hash and timestamp values (see attached screenshot).

This behavior seems unexpected because:

  • The vertex field (sha256:cf05ebcfad0e7cba6ec6e903dce...) repeats identically across all records.

  • The timestamps are very close (milliseconds apart), but all entries appear to be processed independently rather than batched.

  • No meaningful variation exists in the content of each record aside from the timestamp fragment.


ksawery29
PRO

5 months ago

any temp fixes during that global outage (which has not been reported for 14 hours now...)?
my whole app doesnt work right now


ksawery29
PRO

5 months ago

even switching regions doesnt work anymore


okarmazin
PRO

5 months ago

The hiccup on US-East seems to be over, my build just got through. If you were stuck on the [auth] sharing credentials step, I suggest you recheck your builds 🙂


ksawery29
PRO

5 months ago

never mind changing region to california works (tho build times are crazy long) BUT I'm hitting a bunch of 499, 502 errors and even if I successfully ping the server it cant do any HTTP requests on its own


okarmazin
PRO

5 months ago

Hello, ksawery29 , do you mind opening your own help thread if you didn't do so already? Yours seems to be a more serious standalone issue. Maybe ping medim to escalate that thread to the team.


goodlibbin
HOBBY

5 months ago

yep - took 19m but mine just went through


brody
EMPLOYEE

5 months ago

Hello all,

We are looking into the stuck / slow builder issues right now.

Sorry for the troubles and thank you for your patience.


Status changed to Awaiting User Response Railway 5 months ago


medim
MODERATOR

5 months ago

@here according to #🚨|incidents this has been fixed
Can you guys see if your builds are passing?


megacubos
PRO

5 months ago

Already worked


Status changed to Awaiting Railway Response Railway 5 months ago


neall
PRO

5 months ago

Experiencing a (related?) issue of databases not being deployed, regardless of region.


neall

Experiencing a (related?) issue of databases not being deployed, regardless of region.

brody
EMPLOYEE

5 months ago

Please open your own thread for that.


Status changed to Awaiting User Response Railway 5 months ago


Status changed to Solved brody 5 months ago


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