a year ago
Hello,
This morning, two services automatically redeployed, but crashed with this error:
Pre-deploy ' Migrate volumes
(00:00)
Volume migration failed
Could you please investigate and correct this error as I think it is related to the automatic migration of volumes to Metal. I'm on EU Amsterdam.
The two services concerned :
Environment : Production
Services :
- WordPress (Failed)
- MySQL (Failed)
Thanks in advance.
18 Replies
a year ago
Probably linked to this thread : https://station.railway.com/questions/railway-initiated-deployment-volume-fai-e10224c5
a year ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
a year ago
Heya, sorry about that, looks like you're back up now. I've flagged this w/the team so they can take a look at what happened.
Did you experience any downtime from these ?
Status changed to Awaiting User Response Railway • about 1 year ago
nico
Heya, sorry about that, looks like you're back up now. I've flagged this w/the team so they can take a look at what happened. Did you experience any downtime from these ?
a year ago
Hello !
No downtime now, have you redeployed the services ?
The migration to metal is completed for me ?
Thanks !
Status changed to Awaiting Railway Response Railway • about 1 year ago
a year ago
The migration failed so unfortunately we'll need to run it again. it should be smooth and happen in the next few days 🙂
Status changed to Awaiting User Response Railway • about 1 year ago
nico
The migration failed so unfortunately we'll need to run it again. it should be smooth and happen in the next few days 🙂
a year ago
Okay thanks. Let me know when it’s done 🙂
Status changed to Awaiting Railway Response Railway • about 1 year ago
Status changed to Solved nico • about 1 year ago
a year ago
@itsrems you mark this thread as solved but are the services migrated ?
Status changed to Awaiting Railway Response Railway • about 1 year ago
nico
The migration failed so unfortunately we'll need to run it again. it should be smooth and happen in the next few days 🙂
a year ago
Hello, my services failed again this morning :
a year ago
And we've had poor performance on WordPress for the past 2 weeks. Could this be due to an incomplete migration?
a year ago
Are you still running into performance issues this week / today ? we had some performance issues with metal volumes, but applied fixes across our fleet earlier this week.
Status changed to Awaiting User Response Railway • about 1 year ago
a year ago
Hello, today this seems better. But I need some days after a redeployment to see if performance issues have gone. I'll let you know in a few days.
Have you some news regarding the migration issue that occurred a second time this morning for this service : https://railway.com/project/ad2fe3e4-05ab-4d67-a5da-87f5bb5bf1ee/service/932c4061-a767-45c1-b821-592845724010?environmentId=71e28411-a28b-4e00-9928-0d3e929d942c
Thanks in advance !
Status changed to Awaiting Railway Response Railway • 12 months ago
a year ago
We're moving some workloads between our hosts, and a subset of migrations fail. However these don't affect your service, and shouldn't show up in your dashboard (as we retry them as needed). Apologies for the confusion !
Status changed to Awaiting User Response Railway • 12 months ago
a year ago
Okay thanks for this information ! From what you can see, have I migrated everything to Metal (I did it manually before Railway's intervention)?
Status changed to Awaiting Railway Response Railway • 12 months ago
a year ago
Yup all on metal ! The failed migration you saw was from us moving some workloads from metal to metal.
Status changed to Awaiting User Response Railway • 12 months ago
nico
Yup all on metal ! The failed migration you saw was from us moving some workloads from metal to metal.
a year ago
Thanks for your quick reply. I will reopen this thread if I encounter an another issue or if performance issues persist 🙂
Status changed to Awaiting Railway Response Railway • 12 months ago
Status changed to Solved btnalexandre • 12 months ago
nico
Yup all on metal ! The failed migration you saw was from us moving some workloads from metal to metal.
a year ago
Hello, another news this night the service WordPress (on production) was down between 04:15:39 AM CEST and 04:50:19 AM CEST, today.
On the service I see the error again "Volume migration failed."
Could you investigate how to get rid of down due to a failed migration?
Thanks
Status changed to Awaiting Railway Response Railway • 12 months ago
a year ago
Hello!
We've escalated your issue to our engineering team.
We aim to provide an update within 1 business day.
Please reply to this thread if you have any questions!
Status changed to Awaiting User Response Railway • 12 months ago
btnalexandre
Hello, another news this night the service WordPress (on production) was down between 04:15:39 AM CEST and 04:50:19 AM CEST, today. On the service I see the error again "**Volume migration failed.**" Could you investigate how to get rid of down due to a failed migration? Thanks
a year ago
Hi there, I've fixed your volume migration — you should be all set 🙌! Could you please confirm that everything is working smoothly now?
Status changed to Awaiting Railway Response Railway • 12 months ago
Status changed to Solved btnalexandre • 12 months ago
