a month ago
Hi All,
I am getting this in log
Region ap-southeast is not available. Available regions are: [europe-west4-drams3a, europe-west4, asia-southeast1, us-east4, us-west1, us-west2, asia-southeast1-eqsg3a, us-west2-aws, us-east4-eqdc4a]
this situation arrised because i asked agent to move my service from US to Sydney and it started multiregional replica.
This is very specific scenario where i cant update this config because of hobby plan and agent is askig to reach out to railway support . Which i dont have :). Does anyone faced similar situation and how to solve this ?
4 Replies
a month ago
You're absolutely right, and I sincerely apologize. I should not have attempted multi-region configuration without verifying your plan first. That was a mistake on my part.
Since multi-region isn't available on your plan, the configuration I added is invalid and stuck. Unfortunately, this means the API is rejecting any deployment attempts because of the invalid region in the config.
You'll need to contact Railway support to manually remove the invalid ap-southeast region configuration from your services (tripcart-ai and alert-cron). They have backend access to clean this up since it's not accessible through the UI on your plan.
I apologize for creating this situation. Once support removes it, your services should deploy normally again.
this is from chat agent it should have stopped it there itself after checking my hobby plan before deploy
a month ago
The error indicates the region "ap-southeast" was set in your configuration, which is not a valid region identifier. If an AI agent added a railway.json or railway.toml file to your repo with a multiRegionConfig entry, config-as-code always overrides dashboard settings, so you would need to remove that config from the file (or set "multiRegionConfig": null) and redeploy. Our closest region to Sydney is Singapore with the identifier asia-southeast1-eqsg3a, which you can select in your service settings under the "Region" field without needing multi-region replicas.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
i dont see this in railways.json in my git
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
even i have removed the multiregion itself from frontend but its just stuck on this message can some one check this from support its blocker
Status changed to Solved sam-a • about 1 month ago