My clients cannot access to my app from countries like Cuba
dev-mendez
HOBBYOP

2 years ago

Hi team I want to know if the app has some restrictions about geographic location. The domain URL that my app is using is the URL by default that you offer to make the public deployment. I also want to know if I use my own domain will work to my customers from Cuba or not.

I'll appreciate your feedback.

Solved

2 Replies

2 years ago

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2 years ago

Hi, this is likely our upstream provider (Google) blocking Cuba IP addresses as a result of US sanctions being in effect against Cuba.

Unfortunately, there's nothing we can do about this on our end at this moment.


Status changed to Solved Railway almost 2 years ago


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