My costs increased when migrating to Metal

thomaslegal10
PROOP

8 months ago

I migrated to Metal and up until then everything seemed fine.

Since there are discounts when using Metal, I even thought it would reduce costs.

I've been following the last few days and it seems that the costs are increasing and I can't understand it.

As you can see in the attachment below, I have this project for a single website that is always just a few cents, but the egress is increasing more and more every week for no apparent reason, and the expectation is already 1 dollar. Just like this one, I'm finding other projects strange.

Could you help me, since the costs have increased and there has been no change that would mean this in the projects?

14 Replies

thomaslegal10
PROOP

8 months ago



See how the same project, looking at the costs per service, the values ​​do not match.


chandrika
EMPLOYEE

8 months ago

Hey there, could you please check if the services that are communicating within your project are on the same metal region?


Status changed to Awaiting User Response Railway 8 months ago


chandrika

Hey there, could you please check if the services that are communicating within your project are on the same metal region?

thomaslegal10
PROOP

8 months ago

Yes, they are all in the same region.

US West - California USA


Status changed to Awaiting Railway Response Railway 8 months ago


chandrika
EMPLOYEE

8 months ago

Gotcha, could you please try switching back to non-metal and observe if the estimated usage for the month ends up dropping back?


Status changed to Awaiting User Response Railway 8 months ago


chandrika

Gotcha, could you please try switching back to non-metal and observe if the estimated usage for the month ends up dropping back?

thomaslegal10
PROOP

8 months ago

Yes, I can, but will I lose the benefits I have with Metal?

Like the discount for seats?


Status changed to Awaiting Railway Response Railway 8 months ago


chandrika

Gotcha, could you please try switching back to non-metal and observe if the estimated usage for the month ends up dropping back?

thomaslegal10
PROOP

8 months ago

It really reduced the estimated costs, I only replaced some that did not have a volume attached to the service. If I had replaced everything, it would have reduced the estimated costs by more than $10 per month.

I really like the benefits of Metal, but where it was supposed to be cheaper it became more expensive or is it just in my services?


chandrika
EMPLOYEE

8 months ago

I’d like to try and understand if it is indeed your services or if there is something about the metal pricing so please feel free to switch back and I will waive your seat cost so we can see if there is indeed a drop in pricing once you get off of metal. To recap, the above screenshots that you have shared are the current estimates for metal and we think the usage costs would rise on non-metal.


Status changed to Awaiting User Response Railway 8 months ago


chandrika

I’d like to try and understand if it is indeed your services or if there is something about the metal pricing so please feel free to switch back and I will waive your seat cost so we can see if there is indeed a drop in pricing once you get off of metal. To recap, the above screenshots that you have shared are the current estimates for metal and we think the usage costs would rise on non-metal.

thomaslegal10
PROOP

8 months ago

No, the images above are as follows:

The ones with the highest cost are with Metal.

I changed some services to non-Metal and the costs and estimates decreased.

I've been analyzing it since yesterday, and the costs really did decrease.


Status changed to Awaiting Railway Response Railway 8 months ago


Railway
BOT

7 months ago

Hello!

We're acknowledging your issue and attaching a ticket to this thread.

We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.

Please reply to this thread if you have any questions!


chandrika
EMPLOYEE

7 months ago

Thank you for sharing, I’ve raised a ticket with the team to look into this


Status changed to Awaiting User Response Railway 8 months ago


thomaslegal10
PROOP

7 months ago

Thanks, do you have a weather forecast?

Should I leave the services Metal or Non-metal?


Status changed to Awaiting Railway Response Railway 8 months ago


7 months ago

Sorry we can't provide a timeline for ticket completion


Status changed to Awaiting User Response Railway 7 months ago


thomaslegal10
PROOP

7 months ago

Okay.


Railway
BOT

7 months ago

❌ The internal ticket User seems to have higher pricing on moving to metal has been marked as canceled.


Loading...
My costs increased when migrating to Metal - Railway Help Station