My credit card declined and all the Railway projects data is gone!! Please help!!
masteradit
HOBBYOP

a year ago

I had 2 projects on Railway (Vaultwarden). I just realised that my credit card declined due to which around $1 was due (which I have paid now). But I realised that the DB and deployment for both projects are gone! Is there any way to recover the data and get the projects in the same state as before?

Solved

11 Replies

masteradit
HOBBYOP

a year ago

ce657a50-845d-49c9-ba11-ab643306fb9b


masteradit
HOBBYOP

a year ago

Please tell me there is some way to fix this! 😭


masteradit
HOBBYOP

a year ago

@Brody I am really sorry for pinging you while you are away, is there any way you could help me with this?


adam
MODERATOR

a year ago

do not ping the team or intrude on <#727689277219012669> with this. Your data should not be gone, but your projects will have shut down. If you redeploy your db and app they should start up fine


adam
MODERATOR

a year ago

In the future, take backups!


brody
EMPLOYEE

a year ago

please read this docs section -


masteradit
HOBBYOP

a year ago

Thanks a lot, Adam and Brody!

I apologise for the inconvenience caused 🙇‍♂️


masteradit
HOBBYOP

a year ago

For anyone else facing this issue in the future:

  1. Check out the link Brody sent above.

  2. Redeploy all the services in the project. The data will automatically start showing up once the services are redeployed.


masteradit
HOBBYOP

a year ago

Closing this ticket now.


brody
EMPLOYEE

a year ago

Adit, please don't close threads.
Adam, feel free to mark as solved now.


adam
MODERATOR

a year ago

!s


Status changed to Solved adam about 1 year ago


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