my credit disappeared!!
oojosueoo
FREEOP

a year ago

I started using the free plan, yesterday I had more than $3 and now I see and I have $0, I don't know why, I've only been with the plan for a month, help.

Jan 22 to May 31 Credit Usage

Current Usage

$1.24

Discounts

$0.00

Credits Used

$0.51

Estimated Month's Cost

$0.00

Credits Available

$ 0.00

Est Credits Required

$ 1.10

Solved

4 Replies

oojosueoo
FREEOP

a year ago


a year ago

Hello,

You created a Trial account 119 days ago, Trial accounts are limited to 30 days regardless of credits available.

To continue using the platform please upgrade to a paid plan.

Best,

Brody


Status changed to Awaiting User Response Railway about 1 year ago


brody

Hello, You created a Trial account 119 days ago, Trial accounts are limited to 30 days regardless of credits available. To continue using the platform please upgrade to a paid plan. Best, Brody

oojosueoo
FREEOP

a year ago

and why was it barely or why was it not notified to me?


Status changed to Awaiting Railway Response Railway about 1 year ago


a year ago

Hello,

We have mentioned this multiple times in changelogs that we have emailed to you.

Best,

Brody


Status changed to Awaiting User Response Railway about 1 year ago


Railway
BOT

a year ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 11 months ago


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