my credit disappeared!!
oojosueoo
FREEOP

10 months ago

I started using the free plan, yesterday I had more than $3 and now I see and I have $0, I don't know why, I've only been with the plan for a month, help.

Jan 22 to May 31 Credit Usage

Current Usage

$1.24

Discounts

$0.00

Credits Used

$0.51

Estimated Month's Cost

$0.00

Credits Available

$ 0.00

Est Credits Required

$ 1.10

Solved

4 Replies

oojosueoo
FREEOP

10 months ago


10 months ago

Hello,

You created a Trial account 119 days ago, Trial accounts are limited to 30 days regardless of credits available.

To continue using the platform please upgrade to a paid plan.

Best,
Brody


Status changed to Awaiting User Response Railway 10 months ago


brody

Hello,You created a Trial account 119 days ago, Trial accounts are limited to 30 days regardless of credits available.To continue using the platform please upgrade to a paid plan.Best,Brody

oojosueoo
FREEOP

10 months ago

and why was it barely or why was it not notified to me?


Status changed to Awaiting Railway Response Railway 10 months ago


10 months ago

Hello,

We have mentioned this multiple times in changelogs that we have emailed to you.

Best,
Brody


Status changed to Awaiting User Response Railway 10 months ago


Railway
BOT

7 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 7 months ago


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