My data/deployments are no longer there and my services have stopped

I haven't had any issues with my sites before, but now when I go to one of my other services, everything is fine. My data is lost (I believe I have a backup somewhere but I'm not sure if I still do), and the deployment is not there anymore. It says my last deployment was 8 months ago but that's completely wrong.

Project ID: 34b8bc0b-a7cb-4315-8360-81589be2f064

Solved

17 Replies

2 years ago

what service are you reffering to?



everything inside of this project


all bugged


2 years ago

can you please provide the correct project id


oh sorry one sec


ae8b7ba0-91c4-4400-a34d-66f7a922968d


2 years ago

please see our docs on this topic -


wait what, i have paid all my invoices though


does this mean my data is lost?


im worried i dont have a backup freely available at this time


my payments should be on auto-pay, and two times i have had to manually pay it


im afraid to redeploy because it says there is no data in my volume


can you rollback for me or something?


okay -- tested the waters. good to go i think,


2 years ago

for future reference -

  • if there is no data in the volume then you where not saving data into the volume, we could not restore data in this case
  • if you didn't use a volume and you lost data, we could not restore in this case

but looks like your data is safe in the volume so these do not apply to you


2 years ago

!s


Status changed to Solved brody • over 1 year ago


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