my database is not working anymore and the backups disappeared!
tutoraide
PROOP

a month ago

Help, its not working and cant recover anything. daily backups are gone too. in production

Solved$20 Bounty

5 Replies

tutoraide
PROOP

a month ago

the database was slow and not responding and last time that happened, i mounted the database on a new service and it fixed the problem, but this time it didnt worked


Railway
BOT

a month ago

Your Postgres service in production is currently running with its volume intact and ~1 GB of data, so the database itself is not lost. Your app services in that environment have their latest deployments torn down (REMOVED status), which is why they cannot connect to Postgres. Regarding backups, wiping a volume deletes all backups tied to it, and mounting a database on a new service creates a new, separate volume with no history from the old one - that is why the daily backups are gone.


Railway
BOT

a month ago

This thread has been marked as private. Any further activity in this thread will only be visible to you and Railway employees.

Status changed to Awaiting User Response Railway 26 days ago


tutoraide
PROOP

a month ago

i suspect some corrupted backup, is it possible to recover properly?


Status changed to Awaiting Railway Response Railway 26 days ago


Railway
BOT

a month ago

Your Postgres service is currently attached to an empty backup-restore volume, but the original volume with ~1 GB of data is still in production and unattached. You can detach the current empty volume and reattach the original one from your Postgres service's volume settings, then redeploy. Previously deleted backups are not recoverable.


Status changed to Awaiting User Response Railway 26 days ago


Railway

Your Postgres service is currently attached to an empty backup-restore volume, but the original volume with ~1 GB of data is still in production and unattached. You can detach the current empty volume and reattach the original one from your Postgres service's volume settings, then redeploy. Previously deleted backups are not recoverable.

tutoraide
PROOP

a month ago

i found back the backups, but the volume doesnt create properly


Status changed to Awaiting Railway Response Railway 26 days ago


Railway
BOT

a month ago

This thread has been marked as public for community involvement, as it does not contain any sensitive or personal information. Any further activity in this thread will be visible to everyone.

Status changed to Open Railway 26 days ago


Status changed to Solved tutoraide 26 days ago


Welcome!

Sign in to your Railway account to join the conversation.

Loading...