a month ago
Hello. I have quite a number of applications on railway. Somehow the applications are back up after what happened some hours ago, but the databases are not connecting. The status page seems to say all good.
I need help with this
4 Replies
a month ago
We experienced a major service disruption earlier today that has since been resolved. Your database services may need to be redeployed to come back online. You can do this by going to each MySQL service, clicking the three dots on the latest deployment, and selecting "Redeploy." This should restore connectivity for your applications.
Status changed to Awaiting User Response Railway • 28 days ago
Railway
We experienced a [major service disruption](https://status.railway.com/incident/I23M92U0) earlier today that has since been resolved. Your database services may need to be redeployed to come back online. You can do this by going to each MySQL service, clicking the three dots on the latest deployment, and selecting "Redeploy." This should restore connectivity for your applications.
a month ago
I did this and I still get "Unknown database xxxx..."
Status changed to Awaiting Railway Response Railway • 28 days ago
a month ago
Hello. I still have this issue on my other project databases. I have redeployed them and nothing still. I kindly await your response
a month ago
Apologies for this canned message but in an effort to help all our customers get back up and running, we are sending this bulk message. As you may know, we had a major interruption to our services yesterday. We've published a post-mortem if you'd like more information on the incident. It describes what happened and what we are doing to prevent it in the future. We are deeply sorry for the impact that it has had on you.
It is taking some time to bring everything back up, but we are working on it as fast as we can. In general, a redeployment should fix most service issues. Due to the volume of customers redeploying right now, builds and deploys may take longer than normal to process.
You can track recovery status here: https://status.railway.com/incident/KVZ1Z8GY
If you are still having other issues that might be related to the incident you can read more here: https://station.railway.com/community/road-to-recovery-post-gcp-outage-builds-d362e48c
Feel free to respond if your question has not been addressed.
Status changed to Awaiting User Response Railway • 28 days ago
21 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 21 days ago