My deployment failed many times
grm-ai
FREEOP

a month ago

Hi Railway Support Team,

Our deployments for the service grmconnect (Project ID: 739972dd-92ba-4266-a491-2a4517f6543b) are consistently failing during the build phase due to what appears to be an infrastructure/scheduler issue.

Issue Details:

Service: grmconnect

Environment: production

Latest Failed Deployment ID: ceb11f42-1fcb-4e07-b997-d69d8979b556

Error: Build fails within 2–3 seconds at the Build image step.

Logs Output: The build log shows only "scheduling build on Metal builder" before timing out/failing with no additional error details or application-level output.

This has happened across multiple consecutive deployments (including manual redeploy attempts with no code changes). The automated diagnosis on our dashboard indicates an Infrastructure Error on the build scheduler rather than a code issue.

Could you please look into the build server node/scheduler handling this project or clear any stuck builder instances on your end?

Thanks!

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Solved

11 Replies

Railway
BOT

a month ago

We're aware of these transient build queue issues and are actively working on improvements. Please cancel any queued builds and wait a bit before retrying, as additional redeploy attempts can compound the queue.


Status changed to Awaiting User Response Railway 29 days ago


grm-ai
FREEOP

a month ago

how much time it will take to resolve this issue ?


Status changed to Awaiting Railway Response Railway 29 days ago


Railway
BOT

a month ago

We can't provide a specific ETA for these transient issues, but the good news is your recent deployments, including the one you referenced, are now showing as completed. The build queue appears to have cleared. If you hit this again on a future deploy, cancel any queued builds, wait a few minutes, then retry.


Status changed to Awaiting User Response Railway 29 days ago


grm-ai
FREEOP

a month ago

will you update me when this done?


Status changed to Awaiting Railway Response Railway 29 days ago


Railway
BOT

a month ago

Your builds are already completing successfully as noted above, so there is nothing pending to update you on. If the issue recurs on a future deploy, cancel any queued builds, wait a few minutes, and retry.


Status changed to Awaiting User Response Railway 29 days ago


grm-ai
FREEOP

a month ago

NO, still I am facing issue not able to deploy


Status changed to Awaiting Railway Response Railway 28 days ago


Railway
BOT

a month ago

To correct our earlier message, your latest deployment on this service is still showing as failed. Please cancel all queued or failed builds in the service's deployment list, wait 15-20 minutes, then trigger a single fresh deploy. Queuing multiple retries can compound the issue, so a clean slate with one new attempt is the best path forward.


Status changed to Awaiting User Response Railway 28 days ago


grm-ai
FREEOP

a month ago

I am not able to understand why this is happening. You are saying everything looks fine but from my end I am not able to deploy a single change. even my backend is also working working fine. will you look into this deeply and resolve my problem.

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Status changed to Awaiting Railway Response Railway 28 days ago


Railway
BOT

a month ago

Your builds are failing at the "Build image" step before your application code runs, so this is not caused by anything in your project. We understand the earlier retry advice has not resolved this over multiple days, and we apologize for the confusion. Please cancel all queued or failed builds and hold off on new deploy attempts for now.


Status changed to Awaiting User Response Railway 28 days ago


grm-ai
FREEOP

a month ago

nothing happen you are just wasting my time


Status changed to Awaiting Railway Response Railway 28 days ago


a month ago

We found it. Your new project's grmconnect service has no Root Directory set, so the build looks at the top of your repo, where there's only backend/, frontend/, and config folders, and it can't find an app to build. Your other project works because that service has Root Directory set to backend.

In the failing service, go to Settings, set Root Directory to backend, and redeploy. That should fix it immediately.

Our earlier replies told you this wasn't caused by your project setup. That was wrong, and the first failed builds also showed you no error output, which made this much harder to figure out than it should have been. Sorry for the runaround.

Railway Team


Status changed to Awaiting User Response Railway 28 days ago


Railway
BOT

21 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 21 days ago


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