My deployment is down!

almirribeiro
HOBBYOP

10 months ago

Request ID:
uuiZFoA6RIK3V3CGBZ1Qdw_1002618245

I have already made the payment by card, but I still have an error accessing my implementation, please check!

4 Replies

10 months ago


almirribeiro
HOBBYOP

10 months ago

Hello, Brody!

I have already made the payment, but I hadn't realized that the payment failed.

I also checked the link provided, and I didn't find the redeploy in my deployment.

I confess that I am new to this area and I am a little apprehensive about continuing to maintain the services here at Railway:

1. Have I lost the development I have done so far, or is it saved?

2. Isn't there a more practical or automated process to restore the deployment? In a production scenario, this would be a huge disaster. Restore the payment is quick, but rescuing the deployment seems like a complicated process here at Railway.

3. Can you give me more information? Do I need to run the Redeploy and everything will return to the state before the service was paused? Do I need to run the redeploy on each service individually (Postgres, Redis, Worker, Primary)? In my case, I am running n8n through a template "N8N (W/ Worker)".

Thank you for your attention.


almirribeiro
HOBBYOP

10 months ago

Screenshots


10 months ago

> I confess that I am new to this area and I am a little apprehensive about continuing to maintain the services here at Railway

Welcome to Railway then! we are here to answer any questions about the platform you may have!

Here is a great page for newcomers -

https://docs.railway.com/overview/the-basics

> Have I lost the development I have done so far, or is it saved?

Its saved, since data is stored in Postgres, and Postgres uses a volume, we would never delete a volume for a few days of missed payment, you'd have to go unpaid for many months before we remove the volumes and shut the account down, so nothing to worry about.

> Isn't there a more practical or automated process to restore the deployment? In a production scenario, this would be a huge disaster. Restore the payment is quick, but rescuing the deployment seems like a complicated process here at Railway.

There isn't at this time, right now it's a fully manual process, but of course as you pointed out that's not ideal for anything above Hobby usage, and we see this too, and indeed we already have a project in flight to track what services are shut down by our system and then once payment has been restored we will prompt you to restart in as little clicks as possible!

Keep an eye out on our changelogs because that's where we talk about such features when we release them! -

https://railway.com/changelog

> Can you give me more information? Do I need to run the Redeploy and everything will return to the state before the service was paused? Do I need to run the redeploy on each service individually (Postgres, Redis, Worker, Primary)? In my case, I am running n8n through a template "N8N (W/ Worker)".

You got it exactly correct, and it looks like you are back up and running now? but please let me know if you have anymore questions!

Hope this helps!

Best,
Brody


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My deployment is down! - Railway Help Station