4 months ago
<#1433597076775764050>
My domain is registered to an account that I've lost access to. I need you to remove it from that account so I can add it to the new one.
33 Replies
4 months ago
Hey, going to check with the team about that, do you've ways of creating A records on that domain for ownership verification?
4 months ago
Did you really lose access to that account? Regaining access to it seems like the best approach.
4 months ago
You can still do that by regaining access to it and removing the domain from there
Okay, that could work too, but I don't remember the email address for the account
4 months ago
Maybe the team can get you the email address for that account (or at least part of the email). Would that be enough?
4 months ago
Just want to proceed with the most secure way of doing it.
4 months ago
!t
tl;dr user wants to know the email address of the account that owns a domain, domain ownership verification is possible
4 months ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response passos • 4 months ago
4 months ago
My country?
4 months ago
good to know kkkk! but let's keep the thread in english
4 months ago
I would say that this will be solved on Monday, but it highly depends on the team's schedule.
4 months ago
Hello,
We can remove the domain for you, but we need to verify the ownership first.
Please add a _railway.verify TXT record for the domain with the value 77aee788
Once done, please let us know and then we will verify, after verification we will remove the domain for you.
Best,
The Railway Team
Status changed to Awaiting User Response Railway • 4 months ago
4 months ago
Removed.
Please note that the response time for Hobby users would be 7 days.
4 months ago
!s
Status changed to Solved brody • 4 months ago