My GitHub account has been hacked
avilapro
PROOP

6 days ago

My GitHub account has been hacked, and I'm afraid I won't be able to log back in when the platform requires it. What should I do? My clients' projects are here; I can move the code to another GitHub account, but what about the projects deployed here?

Awaiting User Response

7 Replies

Railway
BOT

6 days ago

Your deployed projects will continue running normally regardless of your login status, so there's no immediate risk to your clients' services. On the access side, Railway authenticates through external providers as a security boundary, so we can't change, swap, or override login methods on our end. If your account has another sign-in method already linked (such as Google or email), you can use that to access your workspace.


Status changed to Awaiting User Response Railway 6 days ago


Railway

Your deployed projects will continue running normally regardless of your login status, so there's no immediate risk to your clients' services. On the access side, Railway authenticates through external providers as a security boundary, so we can't change, swap, or override login methods on our end. If your account has another sign-in method already linked (such as Google or email), you can use that to access your workspace.

avilapro
PROOP

6 days ago

My account is also "integrated" with my Gmail address. If I can't access it with my GitHub account, will I be able to access my account with my Gmail address?


Status changed to Awaiting Railway Response Railway 6 days ago


Railway
BOT

6 days ago

Yes, if your Google account is already linked as a sign-in method on your Railway account, you can use it to log in at railway.com even if you lose access to your GitHub account. Your account and all projects will be exactly as they are now.


Status changed to Awaiting User Response Railway 6 days ago


Railway

Yes, if your Google account is already linked as a sign-in method on your Railway account, you can use it to log in at [railway.com](https://railway.com) even if you lose access to your GitHub account. Your account and all projects will be exactly as they are now.

avilapro
PROOP

6 days ago

But it doesn't say "Use Gmail to log in to Railway," which is a problem. And if it is configured, where is it done?

integrations.png

Attachments


Status changed to Awaiting Railway Response Railway 6 days ago


Railway
BOT

6 days ago

Apologies for the confusion in our previous reply. Your screenshot shows Google is connected as an integration but not enabled as a login method, so it can't be used to sign in right now. Since GitHub is your only active login method, recovering your GitHub account through GitHub's own account recovery process is the way to maintain access to your Railway account. Your deployed projects will keep running normally in the meantime.


Status changed to Awaiting User Response Railway 6 days ago


avilapro
PROOP

6 days ago

Is it possible to transfer projects to another PRO user's "Workspace" so they are in a more secure location?


Status changed to Awaiting Railway Response Railway 6 days ago


Railway
BOT

6 days ago

You can transfer your projects to another workspace by following our documentation here: Transferring Projects. Note that the instructions vary based on the subscription type you are transferring from and to.


Status changed to Awaiting User Response Railway 6 days ago


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