My Hobby Plan account says I'm on a trial with a completely empty workspace
tarunbod
HOBBYOP

2 months ago

I'm subscribed to the hobby tier and I logged in today to do some maintenance on my deployments, but the dashboard says I'm on a trial and I don't see any of my projects. My account is connected to my GitHub (@tarunbod).

I also saw that it said I don't have my discord account connected to Railway. I remember connecting it in the past, so I tried reconnecting and it said my discord is already associated with another Railway account, so I'm guessing this is a bug with the platform?

Solved

10 Replies

2 months ago

Sounds like you have logged into the wrong account.


tarunbod
HOBBYOP

2 months ago

No, I logged in with the GitHub account I've always used for Railway. I only have one.


2 months ago

Is your service still running?


tarunbod
HOBBYOP

2 months ago


2 months ago

Then you're not logged into the correct account.


tarunbod
HOBBYOP

2 months ago

I don't know what to tell you, I only have one github account and it's the only one I've ever used to log into railway.


tarunbod
HOBBYOP

2 months ago

Can you at least confirm for me which account the domain I linked above is associated with?


2 months ago

You may want to go through your emails and check which one has received emails from Railway and use that email address to login.


tarunbod
HOBBYOP

2 months ago

Thank you, I had to log in with a different email associated with my GitHub account to get access. I want to make sure it's understood that I didn't have to do this before, and simply using the "Continue with GitHub" sign in button had worked and no longer does for me.


2 months ago

!s


Status changed to Solved brody about 2 months ago


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