2 months ago
my https://super-agent-production.up.railway.app/ just stopped working out of sudden while everything internally seems to be working fine
The code and app are both fine — look at the browser tab in your screenshot:
"Paused · Action required"
And in the Railway dashboard: "29 days or $4.93 left"
This is not a code problem. Railway has suspended your service from receiving external traffic because your account credits are critically low ($4.93). The container runs fine internally but Railway blocks all incoming requests when a service is paused due to billing.
Fix — top up Railway credits
- Go to railway.com/account/billing
- Add credits or upgrade to a paid plan
- Railway's Hobby plan is $5/month — covers your usage
- Once payment goes through, your service will unpause automatically within a minute
is the issue because railway is blocking my external traffic because i am still on trial version? if thats the case does that mean if i pay it will start working again?
2 Replies
2 months ago
Your workspace is still on the trial with $5.00 in credits remaining and the subscription state is inactive, which is why your service is paused. Upgrading to the Hobby plan and adding a payment method will reactivate your services.
Status changed to Awaiting User Response Railway • about 2 months ago
Status changed to Awaiting Railway Response Railway • about 2 months ago
2 months ago
i need this to be fixed as soon as possible!
Status changed to Closed brody • about 2 months ago