my https://super-agent-production.up.railway.app/
gelson12
HOBBYOP

2 months ago

my https://super-agent-production.up.railway.app/ just stopped working out of sudden while everything internally seems to be working fine

The code and app are both fine — look at the browser tab in your screenshot:

"Paused · Action required"

And in the Railway dashboard: "29 days or $4.93 left"

This is not a code problem. Railway has suspended your service from receiving external traffic because your account credits are critically low ($4.93). The container runs fine internally but Railway blocks all incoming requests when a service is paused due to billing.

Fix — top up Railway credits

  1. Go to railway.com/account/billing
  2. Add credits or upgrade to a paid plan
  3. Railway's Hobby plan is $5/month — covers your usage
  4. Once payment goes through, your service will unpause automatically within a minute

is the issue because railway is blocking my external traffic because i am still on trial version? if thats the case does that mean if i pay it will start working again?

Closed

2 Replies

Railway
BOT

2 months ago

Your workspace is still on the trial with $5.00 in credits remaining and the subscription state is inactive, which is why your service is paused. Upgrading to the Hobby plan and adding a payment method will reactivate your services.


Status changed to Awaiting User Response Railway about 2 months ago


Status changed to Awaiting Railway Response Railway about 2 months ago


gelson12
HOBBYOP

2 months ago

i need this to be fixed as soon as possible!


Status changed to Closed brody about 2 months ago


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