a month ago
I cannot connect my mongodb from my project.
https://railway.com/project/09d25d5e-bf3d-4c97-b964-ad89d8e1b6a3/service/c95e55c7-ea6d-4e9b-b512-dd608138bf90/database?environmentId=f200ea6b-ac0b-4d6b-9ccf-9b4feb9c3897
4 Replies
a month ago
So sorry you encountered this problem. We had an incident that caused problems for some users (https://status.railway.com/cmli5y9xt056zsdts5ngslbmp). I see that your service is online now. Please try restarting the service if you are still having problems. Let us know if that does not resolve it and we can investigate further. If you are having connection problems, please let us know if it is using the private or public address.
Status changed to Awaiting User Response Railway • 27 days ago
sam-a
So sorry you encountered this problem. We had an incident that caused problems for some users (https://status.railway.com/cmli5y9xt056zsdts5ngslbmp). I see that your service is online now. Please try restarting the service if you are still having problems. Let us know if that does not resolve it and we can investigate further. If you are having connection problems, please let us know if it is using the private or public address.
a month ago
i restarted lots of times but its not working sir, i can connect from my local project to db but i can not connect from deployed project.
https://railway.com/project/09d25d5e-bf3d-4c97-b964-ad89d8e1b6a3/service/c95e55c7-ea6d-4e9b-b512-dd608138bf90?environmentId=f200ea6b-ac0b-4d6b-9ccf-9b4feb9c3897i am getting this error on production from the beginning of outage to until this time.
Attachments
Status changed to Awaiting Railway Response Railway • 27 days ago
a month ago
issue still exist
a month ago
Hey there!
It looks like this was a part of a recent incident we have. I just checked and it should be good to go now. Can you give it a look and let me know what you're seeing?
Post mortem is here in case you're interested in reading it.
https://blog.railway.com/p/incident-report-february-11-2026
Status changed to Awaiting User Response Railway • 27 days ago
20 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 20 days ago