My mongodb servers down i can not connect
hikieadmin
PROOP

a month ago

Solved

4 Replies

sam-a
EMPLOYEE

a month ago

So sorry you encountered this problem. We had an incident that caused problems for some users (https://status.railway.com/cmli5y9xt056zsdts5ngslbmp). I see that your service is online now. Please try restarting the service if you are still having problems. Let us know if that does not resolve it and we can investigate further. If you are having connection problems, please let us know if it is using the private or public address.


Status changed to Awaiting User Response Railway 27 days ago


sam-a

So sorry you encountered this problem. We had an incident that caused problems for some users (https://status.railway.com/cmli5y9xt056zsdts5ngslbmp). I see that your service is online now. Please try restarting the service if you are still having problems. Let us know if that does not resolve it and we can investigate further. If you are having connection problems, please let us know if it is using the private or public address.

hikieadmin
PROOP

a month ago

i restarted lots of times but its not working sir, i can connect from my local project to db but i can not connect from deployed project.

https://railway.com/project/09d25d5e-bf3d-4c97-b964-ad89d8e1b6a3/service/c95e55c7-ea6d-4e9b-b512-dd608138bf90?environmentId=f200ea6b-ac0b-4d6b-9ccf-9b4feb9c3897

i am getting this error on production from the beginning of outage to until this time.

Attachments


Status changed to Awaiting Railway Response Railway 27 days ago


hikieadmin
PROOP

a month ago

issue still exist


a month ago

Hey there!
It looks like this was a part of a recent incident we have. I just checked and it should be good to go now. Can you give it a look and let me know what you're seeing?

Post mortem is here in case you're interested in reading it.
https://blog.railway.com/p/incident-report-february-11-2026


Status changed to Awaiting User Response Railway 27 days ago


Railway
BOT

20 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 20 days ago


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