Hello,

Please see our docs on this topic -

https://docs.railway.com/reference/pricing/faqs#my-services-were-stopped-what-do-i-do

Best,
Brody

Thanks Brody but this doesn't really help. How can I find the reason behind it? the faqs just mentions couple of reason.

I am curious because I still have credit and i am not really using service that might be exhausted cpu or ram.

Hello,

While we'd like to provide more specific information about what happened in your case, we don't have access to those details. The automated systems that manage service removals don't provide us with individual case logs.

I apologize that we can't provide more specific information about what happened in your case.

Best,
Brody

Can i atleast download my data or backup it? I just have n8n workflows and need to create a backup one last time.

This sudden stopping of services is alarming for me. I still have credits, still have volume left, my usage is not alot currently in testing phase.

So, I am pretty sure I have not exhausted any type of resources and yet my services were stopped without prior notice.

Hello,

Nothing is preventing you from redeploying the project, but for your convenience, I have gone ahead and done that for you.

Thanks alot. I tried redeploying 6-7 times yesterday but got same error while performing health check.

But i have my backup now. Thanks alot for the help

You had forgotten to deploy the Postgres and Redis database.