My prepaid credit have disappeared
rubikdeveloper
TRIALOP

2 years ago

I payed 20 in pre payed credits, never exceeded more than 2.50 only in one month, and all other month where zero ?

May 23, 2024

Usage-based subscription

$ 0.00

ViewRefund

May 22, 2024

Usage-based subscription

$ 2.50

View

Apr 22, 2024

Usage-based subscription

$ 0.00

View

Mar 22, 2024

Usage-based subscription

$ 0.00

View

Feb 22, 2024

Usage-based subscription

$ 0.00

View

Jan 22, 2024

Usage-based subscription

$ 0.00

View

Jan 22, 2024

Usage-based subscription

$ 20.00

View

Closed

7 Replies

brody
EMPLOYEE

2 years ago

You are charged 5 dollars per month, Check those $ 0.00 invoices.


bklara
HOBBY

a year ago

Hello, thx for greate service

i have similar question
a payed 10$ on november, it should lasts untill 27 january, but i was charged lately on 27 decemper second time and anything went down, is it ok?

https://invoice.stripe.com/i/acct_1HNrvlCJoPsRzQsd/live_YWNjdF8xSE5ydmxDSm9Qc1J6UXNkLF9SVGhzSHNDbkEyNGlKUEcyQlN6SkdFMXFNRkdLOFVlLDEyNjY4ODIyNQ0200G7CyZln2?s=a


bklara
HOBBY

a year ago

Any explanations , please? why i payed for 2 months of hobbe plan, but before end services down and amount is 0


brody
EMPLOYEE

a year ago

Hello,

I'm sorry but I'm not seeing a credit load of $10 anywhere on your account.

Can you provide an invoice or receipt please?


brody

Hello,I'm sorry but I'm not seeing a credit load of $10 anywhere on your account.Can you provide an invoice or receipt please?

bklara
HOBBY

a year ago


bklara
HOBBY

a year ago

here

Attachments


brody
EMPLOYEE

a year ago

That is from November 2024, it is now February 2025.


Status changed to Closed brody about 1 year ago


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