My project is affected by a networking issue
dondonlong
FREEOP

17 days ago

My project is affected by a networking issue that appears to be at the Railway Edge layer.

Evidence:

• Deployment succeeds.

• Application startup completes successfully.

• Uvicorn listens on 0.0.0.0:8080.

• Public Networking is configured correctly.

• Both my original service and a newly created service have the same issue.

• DNS resolves normally.

• curl reaches the Railway IP but times out during the TCP connection.

• ITDog global tests also fail.

• The application itself is healthy.

The Railway AI Agent already concluded:

"The TCP timeout strongly suggests the edge layer isn't routing traffic to your replicas."

Could you please have the infrastructure team check the networking for this project/service?

The problem reproduces on two independent Railway services in the same project.

$10 Bounty

8 Replies

Railway
BOT

17 days ago

This thread has been opened as a bounty so the community can help solve it.

Status changed to Open Railway 17 days ago


17 days ago

Can you confirm that you have set the right port for the generated/custom domain?


mayori

Can you confirm that you have set the right port for the generated/custom domain?

dondonlong
FREEOP

17 days ago

Yes.

Both the generated domain and the custom domain are configured to use port 8080.

The application starts successfully and Uvicorn is listening on:

Uvicorn running on http://0.0.0.0:8080

The deployment is marked as successful and the service status is Online.

However, both the generated Railway domain and the custom domain time out during the TCP connection stage.

I also created a brand-new Railway service with the same code and the same result.

So it doesn't appear to be an application or port configuration issue.

I also tested from multiple external networks (including ITDog global tests), and all requests time out before reaching the application.


Can you share the URL?


0x5b62656e5d

Can you share the URL?

dondonlong
FREEOP

16 days ago

Sure.THX

Generated Railway domain:

https://practical-happiness-production-2370.up.railway.app/health

Custom domain:

https://api.lytio.co/health

Both domains time out before reaching the application.

The application itself starts successfully:

  • Deployment succeeds
  • Service status is Online
  • Uvicorn listens on 0.0.0.0:8080
  • Public Networking is configured to port 8080

I also tested from multiple external networks and ITDog global HTTP tests, and both domains consistently time out.


I'm able to access that URL just fine. Try using a VPN to access the site.

58485.png

Attachments


0x5b62656e5d

I'm able to access that URL just fine. Try using a VPN to access the site. ![58485.png](https://station-server.railway.com/attachments/att_01kz831gg6f25tnz8hnbxvhymh)

dondonlong
FREEOP

16 days ago

Could you also let me know which IP address the generated domain resolves to on your side?

Mine resolves to:

69.46.46.97

I want to confirm we're reaching the same edge node.


69.46.46.97

If you're experiencing an ISP/regional block, then your only options would be to use a different network, a VPN, or use 1.1.1.1 as DNS.


dondonlong
FREEOP

16 days ago

thank u


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