My project isn't loading
cristian-ungureanu
FREEOP

2 months ago

The project isn't loading, there are no logs available, and the cron that is supposed to run at 12:00 didn't run at all.

Solved

6 Replies

Railway
BOT

2 months ago

Your workspace subscription is currently in an inactive state, which means your services have been stopped. This explains why the project isn't loading, logs are unavailable, and the cron didn't run. You can reactivate your services by subscribing to a paid plan from your workspace billing settings.


Status changed to Awaiting User Response Railway about 2 months ago


cristian-ungureanu
FREEOP

2 months ago

I am still in the trial period, 17 days or $4.84 left


Status changed to Awaiting Railway Response Railway about 2 months ago


cristian-ungureanu
FREEOP

2 months ago

The project is back on, but it was inaccessible from 00:00 until a few minutes ago but no issues were reported here https://status.railway.com/ for today.


2 months ago

Hey there!

Thats definitely not intended. Do you have any more info into what you saw fully? Any screenshots or error messages?


Status changed to Awaiting User Response Railway about 2 months ago


cristian-ungureanu
FREEOP

2 months ago

This is all I have. The UI was stuck in the loading state and my cron that supposed to run at 00:00 didn't. Everything is back to normal now but I'm curious how often this happens?

Attachments


Status changed to Awaiting Railway Response Railway about 2 months ago


sam-a
EMPLOYEE

2 months ago

This is not expected behavior. Your trial workspace has credit remaining and should not have experienced any service interruption. We can confirm there were no status page incidents during the 00:00-10:00 window you experienced downtime. Your service is running normally now, and we can see your cron jobs are executing successfully. We don't have a clear explanation for what caused the temporary disruption, but this is not something that should happen regularly.

Please let us know if you see it happen again. Sorry for the inconvenience.


Status changed to Awaiting User Response Railway about 2 months ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway about 1 month ago


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