My projects visualization is empty
amorimsw
HOBBYOP

4 days ago

So, yesterday i logged into Railway to check one of my projects following a code update, but the template appeared to have been reseted.

After that, ive consulting one of my apps that recieve information from that project (scheduled) and noted thats working usually.

Is there a way to fix that?

image.png

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Solved$10 Bounty

Pinned Solution

manuproject
HOBBY

4 days ago

if railway can see the project but it has no services in it, and your apps are still running fine, the running services almost certainly live somewhere else you're not currently viewing.

two things to check:

environment. the canvas only shows services for the selected environment, each one has its own services and config, so if yours were created in a different environment, production looks empty. use the environment dropdown next to the project name: https://docs.railway.com/environments

account/workspace. if you've ever signed in with both github and google, or been invited to a team workspace, you can end up with two separate accounts. the app keeps running under the original while you're logged into the other, which fits exactly, everything works, you just can't see it. check the workspace switcher and which email you're signed in with: https://docs.railway.com/projects/workspaces

both projects showing empty rather than just one points at this being an account/view issue rather than anything wrong with the projects themselves.

6 Replies

Railway
BOT

4 days ago

Your service is deployed and running successfully, which matches your app still receiving data on schedule. The project shown in your screenshot does not contain any services on our end either, so you may be viewing a different project than the one your service lives in. Check the project list on your dashboard to make sure you have the correct project selected.


Status changed to Awaiting User Response Railway 4 days ago


amorimsw
HOBBYOP

4 days ago

I have two projects running on Railway

One of them, is a scheduled app, that is running every two hours and that one isn't showing up to me

The other one is a webapp that i updated over the weekend, it wasn't showing up either, but I recreated the project to run some tests


Status changed to Awaiting Railway Response Railway 4 days ago


Railway
BOT

4 days ago

This thread has been opened as a bounty so the community can help solve it.

Status changed to Open Railway 4 days ago


Did you select the correct environment?


0x5b62656e5d

Did you select the correct environment?

amorimsw
HOBBYOP

4 days ago

Yes, i just have two environment, one to each project


amorimsw

Yes, i just have two environment, one to each project

manuproject
HOBBY

4 days ago

if railway can see the project but it has no services in it, and your apps are still running fine, the running services almost certainly live somewhere else you're not currently viewing.

two things to check:

environment. the canvas only shows services for the selected environment, each one has its own services and config, so if yours were created in a different environment, production looks empty. use the environment dropdown next to the project name: https://docs.railway.com/environments

account/workspace. if you've ever signed in with both github and google, or been invited to a team workspace, you can end up with two separate accounts. the app keeps running under the original while you're logged into the other, which fits exactly, everything works, you just can't see it. check the workspace switcher and which email you're signed in with: https://docs.railway.com/projects/workspaces

both projects showing empty rather than just one points at this being an account/view issue rather than anything wrong with the projects themselves.


manuproject

if railway can see the project but it has no services in it, and your apps are still running fine, the running services almost certainly live somewhere else you're not currently viewing. two things to check: environment. the canvas only shows services for the selected environment, each one has its own services and config, so if yours were created in a different environment, production looks empty. use the environment dropdown next to the project name: https://docs.railway.com/environments account/workspace. if you've ever signed in with both github and google, or been invited to a team workspace, you can end up with two separate accounts. the app keeps running under the original while you're logged into the other, which fits exactly, everything works, you just can't see it. check the workspace switcher and which email you're signed in with: https://docs.railway.com/projects/workspaces both projects showing empty rather than just one points at this being an account/view issue rather than anything wrong with the projects themselves.

amorimsw
HOBBYOP

4 days ago

It really was the git account 🫠

Thanks!


Status changed to Solved mayori 4 days ago


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