a month ago
If I login to railway.com with my account, my project is completely missing.
I had my website deployed with frontend service, backend service and database from railway. Everything is missing, project missing completely.
Also when I try to access my website I get Bad gateway Error code 502 and all that.
Also my account appears as a free account, which is not the case, I am a 5$ subscriber.
Appreciate your support to help me here!
4 Replies
a month ago
Your current workspace was created today at 05:18 UTC during an ongoing major service disruption that affected login, the dashboard, and traffic - which is why it appears empty with no projects or subscription, and why your site is returning 502 errors. Services are now recovering, so please try logging out completely and logging back in to reconnect to your original workspace with your projects and Hobby plan.
Status changed to Awaiting User Response Railway • about 1 month ago
Railway
Your current workspace was created today at 05:18 UTC during an ongoing [major service disruption](https://status.railway.com/incident/I23M92U0) that affected login, the dashboard, and traffic - which is why it appears empty with no projects or subscription, and why your site is returning 502 errors. Services are now recovering, so please try logging out completely and logging back in to reconnect to your original workspace with your projects and Hobby plan.
a month ago
I logged out from all browsers, then I logged back in. I have exactly same issue: my account is missing the project completely and appears as free tier instead of hobby. Please help
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Is it possible that you have a different login? Can you provide any more information about what you expect to see? Or if you have the URL we can help find the workspace.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
Thank you for the time to response. In the meantime the account was restored and everything is running well after redeployment. Much appreciated.
Status changed to Awaiting Railway Response Railway • about 1 month ago
Status changed to Solved Railway • about 1 month ago