4 months ago
My redis service stopped running and my users are not able to use my app right now. Can anyone help? If I restart or redeploy my redis service from my Railway dashboard will I lose any data?
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5 Replies
4 months ago
fyi, cross-referencing since I just found this ticket
https://station.railway.com/questions/all-redis-services-stopped-2e6c5abb
4 months ago
https://blog.railway.com/p/incident-report-february-11-2026 This looks like it. Describes what happened to me
4 months ago
Hello,
We had an incident earlier that caused some running workloads to be unexpectedly terminated while the status in the UI didn't properly update. This has since been resolved, but in some cases, you may need to redeploy your services.
You can find the post-mortem for the incident here: https://blog.railway.com/p/incident-report-february-11-2026
Our deepest apologies for the inconvenience this has caused.
Status changed to Awaiting User Response Railway • 4 months ago
4 months ago
now i just got a random alert saying my API service crashed randomly and I haven't deployed anything or touched it since this morning/early afternoon when i restarted the services
Status changed to Awaiting Railway Response Railway • 4 months ago
Status changed to Awaiting User Response Railway • 4 months ago
4 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 4 months ago