23 days ago
-the server is not serving the Indian traffic well.
-it is down most of the times
- it works pretty well in ireland.
6 Replies
23 days ago
Your latest deployment is currently in a FAILED state, so the service is not running at all right now. Beyond that, the closest region we offer to India is Southeast Asia (Singapore), which you can select in your service settings under the "Regions" section. If your service is currently deployed to a European or US region, switching to Singapore should significantly reduce latency for Indian users.
Status changed to Awaiting User Response Railway • 23 days ago
Railway
Your latest deployment is currently in a FAILED state, so the service is not running at all right now. Beyond that, the closest region we offer to India is **Southeast Asia (Singapore)**, which you can select in your service settings under the "Regions" section. If your service is currently deployed to a European or US region, switching to Singapore should significantly reduce latency for Indian users.
23 days ago
i did that, still not working
Status changed to Awaiting Railway Response Railway • 23 days ago
Status changed to Open Railway • 23 days ago
23 days ago
Can you define "down" most of the time?
Also, can you share error logs (if any)?
23 days ago
There are no error logs!
When I test the server in ireland with my phone, it works fine.
in India, on the laptops/PCs server acts fine. but when the user shifts to a phone browser, the server somehow fails to get and respond to a request.
There are no error logs! When I test the server in ireland with my phone, it works fine. in India, on the laptops/PCs server acts fine. but when the user shifts to a phone browser, the server somehow fails to get and respond to a request.
23 days ago
On phone, is it using the same network that it uses on PC? Or is it mobile data?
23 days ago
phone is using mobile data,
but we have tried with the pc connected to the same network as well, it's still not working.