a month ago
I a service that is down for the last 5 hours. Here is the error text:
[2026-02-11 19:28:24,209] [PID 5] [Thread-4] [dramatiq.worker.ConsumerThread(default.DQ)] [CRITICAL] Consumer encountered a connection error: Error while reading from viaduct.proxy.rlwy.net:18182 : (104, 'Connection reset by peer')
7 Replies
a month ago
DB and another service that uses this DB are working. But just one service is not working. It cannot connect to DB
a month ago
I am constantly doing restart/redeploy. It is not working
a month ago
medim
Can you share the affected service URL here?
a month ago
did you mean this URL?
a month ago
Your service is connecting to Redis via the public TCP proxy (viaduct.proxy.rlwy.net:18182). Since both your SlaydTopBot service and Redis are in the same project (Main Bots), you can switch to using the private network address instead - this would be redis.railway.internal with the internal port. This avoids the public proxy entirely and is more reliable for service-to-service communication. You have two Redis services in that project ("Redis" and "Redis-U8Jo") - can you confirm which one this service should be connecting to?
Status changed to Awaiting User Response Railway • about 1 month ago
sam-a
Your service is connecting to Redis via the public TCP proxy (`viaduct.proxy.rlwy.net:18182`). Since both your SlaydTopBot service and Redis are in the same project (Main Bots), you can switch to using the private network address instead - this would be `redis.railway.internal` with the internal port. This avoids the public proxy entirely and is more reliable for service-to-service communication. You have two Redis services in that project ("Redis" and "Redis-U8Jo") - can you confirm which one this service should be connecting to?
a month ago
I am connected Redis-U8Jo
Status changed to Awaiting Railway Response Railway • about 1 month ago
Status changed to Solved alimardanov • about 1 month ago