My service is not working all the time with mobile data
manilkumar
FREEOP

6 months ago

I am planning to upgrade plan, but I am facing an issue with the app service that I have deployed. It is not working with mobile data. If the issue got resolved, I am good to upgrade my Free plan

$10 Bounty

10 Replies

Railway
BOT

6 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


parmstar
EMPLOYEE

6 months ago

Is the mobile data provider Jio by any chance? They seem to block us.


Status changed to Awaiting User Response Railway 6 months ago


Status changed to Solved parmstar 6 months ago


parmstar

Is the mobile data provider Jio by any chance? They seem to block us.

manilkumar
FREEOP

6 months ago

Yes, it's Jio


Status changed to Awaiting Railway Response Railway 6 months ago


mateodemuynck
PRO

6 months ago

There are 2 possibilities :

  • Jio is blocking DNS resolution for Railway : You can just edit your DNS servers to use Cloudflare's ones (1.1.1.1 main, 1.0.0.1 secondary) or any other you would like to

  • Jio is blocking Railway IPs : It's a bit more complicated since you will need to use a VPN or change your ISP confused emoji

However the DNS blocking is more likely to happen slightly_smiling_face emoji


mateodemuynck
PRO

6 months ago

I thought of a third solution that works for everyone without any client configuration slightly_smiling_face emoji

You can setup a Cloudflare tunnel to your service using Cloudflare Zero Trust and this template : https://railway.com/deploy/cf-tunnel

Then add a public subdomain to your tunnel. It requires your own domain but you can find one very cheap (sometimes even free but take care of the scam !)

With this solution, all your traffic goes through Cloudflare proxy and will not be blocked ! (Keep in mind that Cloudflare only allows HTTP and WS traffic over his proxy unless you have the enterprise plan)


clashing
HOBBY

6 months ago

manilkumar, the thing is that Indian ISPs are blocking the requests made to railway.com domain, and that is the reason you are unable to access the app via JIO. You can do these 2 things:

  1. Use a custom domain for your service/application, so that it doesn't get blocked by any ISP worldwide. For that, you can follow my post: https://station.railway.com/questions/dns-configuration-issue-for-custom-domai-10696e8a#fcrf

  2. The other thing is that the ISPs can only block the browser requests to the service. If your deployed app is just an API/backend thing that needs to be called by a part of your application, rather than a UI endpoint that users have to necessarily enter in a browser tab, you are good to go without CUSTOM DOMAINS. You can try/call the API via POSTMAN, and they would succeed every time, irrespective of the ISP used.

I hope that helps (. ❛ ᴗ ❛.)


clashing

manilkumar, the thing is that Indian ISPs are blocking the requests made to railway.com domain, and that is the reason you are unable to access the app via JIO. You can do these 2 things:Use a custom domain for your service/application, so that it doesn't get blocked by any ISP worldwide. For that, you can follow my post: https://station.railway.com/questions/dns-configuration-issue-for-custom-domai-10696e8a#fcrfThe other thing is that the ISPs can only block the browser requests to the service. If your deployed app is just an API/backend thing that needs to be called by a part of your application, rather than a UI endpoint that users have to necessarily enter in a browser tab, you are good to go without CUSTOM DOMAINS. You can try/call the API via POSTMAN, and they would succeed every time, irrespective of the ISP used.I hope that helps (. ❛ ᴗ ❛.)

clashing
HOBBY

6 months ago

Did that help, manilkumar?


clashing

manilkumar, the thing is that Indian ISPs are blocking the requests made to railway.com domain, and that is the reason you are unable to access the app via JIO. You can do these 2 things:Use a custom domain for your service/application, so that it doesn't get blocked by any ISP worldwide. For that, you can follow my post: https://station.railway.com/questions/dns-configuration-issue-for-custom-domai-10696e8a#fcrfThe other thing is that the ISPs can only block the browser requests to the service. If your deployed app is just an API/backend thing that needs to be called by a part of your application, rather than a UI endpoint that users have to necessarily enter in a browser tab, you are good to go without CUSTOM DOMAINS. You can try/call the API via POSTMAN, and they would succeed every time, irrespective of the ISP used.I hope that helps (. ❛ ᴗ ❛.)

clashing
HOBBY

6 months ago

Any progress, manilkumar


parmstar

Is the mobile data provider Jio by any chance? They seem to block us.

sreejithpr
HOBBY

3 months ago

Hi , could you please help me on this issue? im also facing same problem


sreejithpr

Hi , could you please help me on this issue? im also facing same problem

clashing
HOBBY

3 months ago

@sreejithpr, I have already mentioned about the problem and its solution in my previous repy. Scroll above and check it. I am sure that will help


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