7 months ago
I am planning to upgrade plan, but I am facing an issue with the app service that I have deployed. It is not working with mobile data. If the issue got resolved, I am good to upgrade my Free plan
10 Replies
7 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
7 months ago
Is the mobile data provider Jio by any chance? They seem to block us.
Status changed to Awaiting User Response Railway • 7 months ago
Status changed to Solved parmstar • 7 months ago
parmstar
Is the mobile data provider Jio by any chance? They seem to block us.
7 months ago
Yes, it's Jio
Status changed to Awaiting Railway Response Railway • 7 months ago
7 months ago
There are 2 possibilities :
Jio is blocking DNS resolution for Railway : You can just edit your DNS servers to use Cloudflare's ones (1.1.1.1 main, 1.0.0.1 secondary) or any other you would like to
Jio is blocking Railway IPs : It's a bit more complicated since you will need to use a VPN or change your ISP

However the DNS blocking is more likely to happen 
7 months ago
I thought of a third solution that works for everyone without any client configuration 
You can setup a Cloudflare tunnel to your service using Cloudflare Zero Trust and this template : https://railway.com/deploy/cf-tunnel
Then add a public subdomain to your tunnel. It requires your own domain but you can find one very cheap (sometimes even free but take care of the scam !)
With this solution, all your traffic goes through Cloudflare proxy and will not be blocked ! (Keep in mind that Cloudflare only allows HTTP and WS traffic over his proxy unless you have the enterprise plan)
7 months ago
manilkumar, the thing is that Indian ISPs are blocking the requests made to railway.com domain, and that is the reason you are unable to access the app via JIO. You can do these 2 things:
Use a custom domain for your service/application, so that it doesn't get blocked by any ISP worldwide. For that, you can follow my post: https://station.railway.com/questions/dns-configuration-issue-for-custom-domai-10696e8a#fcrf
The other thing is that the ISPs can only block the browser requests to the service. If your deployed app is just an API/backend thing that needs to be called by a part of your application, rather than a UI endpoint that users have to necessarily enter in a browser tab, you are good to go without CUSTOM DOMAINS. You can try/call the API via POSTMAN, and they would succeed every time, irrespective of the ISP used.
I hope that helps (. ❛ ᴗ ❛.)
clashing
manilkumar, the thing is that Indian ISPs are blocking the requests made to railway.com domain, and that is the reason you are unable to access the app via JIO. You can do these 2 things:Use a custom domain for your service/application, so that it doesn't get blocked by any ISP worldwide. For that, you can follow my post: https://station.railway.com/questions/dns-configuration-issue-for-custom-domai-10696e8a#fcrfThe other thing is that the ISPs can only block the browser requests to the service. If your deployed app is just an API/backend thing that needs to be called by a part of your application, rather than a UI endpoint that users have to necessarily enter in a browser tab, you are good to go without CUSTOM DOMAINS. You can try/call the API via POSTMAN, and they would succeed every time, irrespective of the ISP used.I hope that helps (. ❛ ᴗ ❛.)
7 months ago
Did that help, manilkumar?
clashing
manilkumar, the thing is that Indian ISPs are blocking the requests made to railway.com domain, and that is the reason you are unable to access the app via JIO. You can do these 2 things:Use a custom domain for your service/application, so that it doesn't get blocked by any ISP worldwide. For that, you can follow my post: https://station.railway.com/questions/dns-configuration-issue-for-custom-domai-10696e8a#fcrfThe other thing is that the ISPs can only block the browser requests to the service. If your deployed app is just an API/backend thing that needs to be called by a part of your application, rather than a UI endpoint that users have to necessarily enter in a browser tab, you are good to go without CUSTOM DOMAINS. You can try/call the API via POSTMAN, and they would succeed every time, irrespective of the ISP used.I hope that helps (. ❛ ᴗ ❛.)
7 months ago
Any progress, manilkumar
parmstar
Is the mobile data provider Jio by any chance? They seem to block us.
3 months ago
Hi , could you please help me on this issue? im also facing same problem
sreejithpr
Hi , could you please help me on this issue? im also facing same problem
3 months ago
@sreejithpr, I have already mentioned about the problem and its solution in my previous repy. Scroll above and check it. I am sure that will help