My service was crash-looping for a while
furqanmajeed007
FREEOP

2 months ago

My service was crash-looping for a while due to a missing environment variable during initial setup, which I've since fixed. I believe that triggered the suspicious activity flag. Can you review and restore access?

Solved

1 Replies

Railway
BOT

2 months ago

Your workspace is currently restricted, and unfortunately for paid-plan workspaces this restriction cannot be reversed. We're not able to share the specific reason behind the restriction.

The next step available is to cancel your plan and offboard from the workspace. You can do this from your workspace billing page. We understand this isn't the outcome you were hoping for, and we're sorry we can't offer a different path here.


Status changed to Awaiting User Response Railway • 3 months ago


Railway
BOT

2 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 2 months ago


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