My service website is a mess

ranyu696
PRO

8 days ago

The service is set to Singapore. When I access my domain name on the speed test website, the routing IP address is in the US region. When I access http, the IP address is X-Railway-Edge: railway/europe-west4-drams3a.

Awaiting User Response

5 Replies

Railway
BOT

8 days ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


Railway
BOT

8 days ago

Hello!

We're acknowledging your issue and attaching a ticket to this thread.

We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.

Please reply to this thread if you have any questions!


Hey there, going to see if other customers report this issue so that we can action on it if so.


Status changed to Awaiting User Response Railway โ€ข 8 days ago


Railway
BOT

8 days ago

๐Ÿ› ๏ธ The ticket Incorrect IP Region Assignment has been marked as triage.


Railway
BOT

4 days ago

โŒ The ticket Incorrect IP Region Assignment has been marked as canceled.