4 months ago
Hi, I have a startup in production and the service isn't working. All the information, all the users, and all the data are down. This isn't just happening for my own project, but also for the other projects I'm running on this platform. Right now, it's essential to use it because users are paying for subscriptions to have visibility, and I can't see anything.
I see the same error in all my logs Error: Connection lost: The server closed the connection.
I'm losing money and credibility.
1 Replies
4 months ago
So sorry you encountered this problem. We had an incident that caused problems for some users (https://status.railway.com/cmli5y9xt056zsdts5ngslbmp). I see that your service is online now. Please try restarting the service if you are still having problems. Let us know if that does not resolve it and we can investigate further.
Status changed to Awaiting User Response Railway • 4 months ago
4 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 4 months ago