My subscribe is payed but not working now
kirosich
HOBBYOP

5 months ago

Here is a receipt of my payment. My railway is still free plan

Solved

4 Replies

Railway
BOT

5 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


brody
EMPLOYEE

5 months ago

Hello,

You paid an old outstanding invoice, but since it remained unpaid for an extended period, your Railway account was cancelled.

To continue using Railway, you'll need to upgrade to a paid plan again through your workspace's plans page: https://railway.com/workspace/plans

Best regards,

The Railway Team


Status changed to Awaiting User Response Railway 5 months ago


Railway

Hey there! We've found the following might help you get unblocked faster: - [🧵 Subscription Issue](https://station.railway.com/questions/subscription-issue-b9e56924) - [📚 Pricing FAQs](https://docs.railway.com/reference/pricing/faqs) - [🧵 Subscription payment](https://station.railway.com/questions/subscription-payment-e0e0e8c6) - [🧵 Confusion about the payment and subscription](https://station.railway.com/questions/confusion-about-the-payment-and-subscrip-0cdac0f3) If you find the answer from one of these, please let us know by solving the thread!

elondevesa
HOBBY

4 months ago

I have payed my suscription and my railway doesnt work. It tells me i have to pay it again.


Status changed to Awaiting Railway Response Railway 4 months ago


echohack
EMPLOYEE

4 months ago

Hiya,

I see you paid twice on September 14th. I went ahead and refunded the duplicate payment. You should be good to go!


Status changed to Awaiting User Response Railway 4 months ago


Railway
BOT

4 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 4 months ago


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