10 months ago
Good evening, I want to understand, because I made a payment of 10 dollars on March 5, 2025 and during this period I didn't even use Railway, but I already have no credit and my account is free, I don't even know what this amount was spent on. Another thing too. I've tried several times to delete the projects, but I can't.
6 Replies
Status changed to Awaiting User Response Railway • 10 months ago
10 months ago
I don't understand, because when the month ends, and the advance payment is not made, you immediately cut the plan, as you did now, so how can it be from a previous month, if we have to pay in advance to use it?Status changed to Solved alpguimaraes • 10 months ago
david
It looks like the $10 was for a previous invoice
10 months ago
I don't understand, because when the month ends, and the advance payment is not made, you immediately cut the plan, as you did now, so how can it be from a previous month, if we have to pay in advance to use it?Status changed to Awaiting Railway Response Railway • 10 months ago
10 months ago
I waiting!!
david
It looks like the $10 was for a previous invoice
10 months ago
I would like you to help me, I went to pay the future and they didn't accept my card because it's not a credit card (I don't have a credit card), what I don't understand is that the invoice from March 5th in the amount of 10 dollars was not paid with the same card that I'm trying to pay now.
Attachments
10 months ago
Hello,
Previously you bought credits, but we no longer support signing up for a credit based plan, you will now need to use a card that supports subscriptions, if you do not have such a card then we are unable to assist.
Best,
Brody
Status changed to Awaiting User Response Railway • 10 months ago
Status changed to Closed brody • 10 months ago