a year ago
Good evening, I want to understand, because I made a payment of 10 dollars on March 5, 2025 and during this period I didn't even use Railway, but I already have no credit and my account is free, I don't even know what this amount was spent on. Another thing too. I've tried several times to delete the projects, but I can't.
6 Replies
Status changed to Awaiting User Response Railway • 11 months ago
a year ago
I don't understand, because when the month ends, and the advance payment is not made, you immediately cut the plan, as you did now, so how can it be from a previous month, if we have to pay in advance to use it?Status changed to Solved alpguimaraes • 11 months ago
david
It looks like the $10 was for a previous invoice
a year ago
I don't understand, because when the month ends, and the advance payment is not made, you immediately cut the plan, as you did now, so how can it be from a previous month, if we have to pay in advance to use it?Status changed to Awaiting Railway Response Railway • 11 months ago
a year ago
I waiting!!
david
It looks like the $10 was for a previous invoice
a year ago
I would like you to help me, I went to pay the future and they didn't accept my card because it's not a credit card (I don't have a credit card), what I don't understand is that the invoice from March 5th in the amount of 10 dollars was not paid with the same card that I'm trying to pay now.
Attachments
a year ago
Hello,
Previously you bought credits, but we no longer support signing up for a credit based plan, you will now need to use a card that supports subscriptions, if you do not have such a card then we are unable to assist.
Best,
Brody
Status changed to Awaiting User Response Railway • 11 months ago
Status changed to Closed brody • 11 months ago