Your workspace is currently on a trial with $3.96 in remaining credit, but the workspace state is inactive. You can resolve the restriction by upgrading to a paid plan (Hobby or Pro) at railway.com/workspace/plans, which will automatically remove the restricted flag.

i am working in my workspace and suddenly restricted fix this

Your workspace is on a trial with $3.96 in remaining credit, but the trial itself has restrictions that can be lifted by completing the upgrade to a paid Hobby or Pro plan with a payment method on file. You can do this at railway.com/workspace/plans, and the restriction will be removed automatically once the upgrade is confirmed.

hay i have 3.96 $ and 27day left so way you restricted my workspace ??

Trial workspaces can be restricted regardless of remaining credit balance, as trials have built-in limitations. Your $3.96 credit and 27 remaining days are intact, but the restriction is a feature of the trial tier itself, not a billing issue. Upgrading to a paid plan (Hobby at $5/month) at railway.com/workspace/plans will automatically lift the restriction and your existing credit will carry over.

i need my all data in my all code my workspace

Your workspace is on a trial, and trial workspaces can be restricted regardless of remaining credit. Upgrading to a paid plan at railway.com/workspace/plans will lift the restriction automatically. Your service ("ubuntu") has no volume attached, so any data stored inside the container's filesystem would not persist across redeploys. If you deployed from a GitHub repo, your code is still in that repo and can be redeployed after upgrading.

I also face the same issue. How do i clear the payment now? So i dont have to wait for next billing

I received invoice on email, but I cannot pay

Hello? can You response, railway

Hello Railway, are you there? what a bad service this is

Open invoices are paid from your billing page at railway.com/workspace/billing, not from the emailed invoice PDF. Find the open invoice under Billing History and pay it there. If your card is being declined, replace the payment method on that same page first, then pay the invoice. Once it's paid, any stopped services resume automatically, and you don't have to wait for the next billing cycle.

Hey Sam, I already paid. $5.09 stated in the invoice, but still restricted. please give a solution to this

It cant be that i paid, but still get restricted

Hello,

You paid an old outstanding invoice, but since it remained unpaid for an extended period, your Railway account was cancelled.

To continue using Railway, you'll need to upgrade to a paid plan again through your workspace's plans page: https://railway.com/workspace/plans

Best regards,

The Railway Team

FIrstly, I paid the subscription on auto debit every month, how can that be an extended period of time, also, i am on hobby plan (paid plan) now, so how do i upgrade to a paid plan if I am already on a paid plan? Show me exactly the steps how do i solve this.

From what I can see you have an active Hobby subscription now. Sorry for any confusion.

Yes, so how do i get my account running again? I was also confused

Is there a faster way to communicate

This is taking months to solve

Sam , where are you

Sorry for the confusion. I have replied in your other thread about the ban that was placed on your account. I had missed that originally.