3 months ago
Hello Railway Support,
I'm experiencing a critical issue with my project "pretty-radiance". After updating the n8n service, it stopped working properly and is unable to connect to the internal Redis service. I noticed that, unlike before, the visual lines that used to connect the services (n8n, Redis, Postgres) in the Railway dashboard are no longer present. I suspect this might be related to the problem.
I have double-checked that all services (n8n, Redis, Postgres) are running and are within the same project. The Redis service is up and running, and the environment variables are set correctly. However, n8n keeps throwing errors like getaddrinfo ENOTFOUND redis.railway.internal, indicating it cannot resolve the internal DNS.
Interestingly, when I created a new project and deployed the n8n template, everything worked as expected, and the services were automatically linked (with the visual lines in the dashboard). But in my original project "pretty-radiance", even after redeploying the original n8n version, the issue persists.
This is a blocking issue for me, as I need n8n running to continue using and paying for your service. If this cannot be resolved, I will unfortunately have to migrate to another provider.
Could you please investigate and help restore the internal service connections in my project "pretty-radiance" so that n8n can communicate with Redis and Postgres as before?
Thank you for your support.
Best regards,
[Joao Mauricio]
2 Replies
3 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
3 months ago
Apologies but this looks like an issue with the application level code. Due to volume, we can only answer platform level issues.
Status changed to Awaiting User Response Railway • 3 months ago