Your data in mysql-volume is still on our storage and has not been lost. However, we're not able to temporarily reactivate services on inactive accounts. To regain access, subscribe to a paid plan at your workspace billing page, which will bring your services back online so you can connect and export your data.

Hi Railway Support Team, I understand the automated policy, but as a student developer, I currently have no valid payment method or funds to subscribe to a paid plan even temporarily. This database contains important project work that I cannot afford to lose. I am not asking to run the service permanently; I just need a few minutes of temporary access to export my database or receive a manual dump of the mysql-volume data. Could a support team member please review my request and grant me a temporary window to retrieve my files? Thank you very much for your understanding and support.

We understand the difficulty, and to reassure you, your volume data is safely retained on our storage and is not at risk of immediate deletion. Unfortunately, we are not able to grant temporary access or provide manual data exports for inactive accounts, regardless of the circumstances. Subscribing to a paid plan at your workspace billing page remains the path to bring your services back online and export your data.