a year ago
Hello. My account's free trial has ended. My project stores uploaded pictures & audios in "public/uploads", but now as the trial has ended I want to export this folder. I can't find an option to view/download any of my project's directories/files. I am using NodeJS along with ExpressJS. Any help would be appreciated. Thanks.
Edit: I have a found out about the Railway Volume Dump template. However, when I tried to deploy it, it said "Free plan resource provision exceeded. Upgrade to create a new project." So, that didn't help, even when I permenantly delete another project.
5 Replies
a year ago
Hello,
You would need to upgrade to a paid plan in order to continue using the platform.
Best,
Brody
Status changed to Awaiting User Response Railway • 12 months ago
brody
Hello, You would need to upgrade to a paid plan in order to continue using the platform. Best, Brody
a year ago
I am aware of that, but can't you help me zip the folder that I am requesting and let me download it aleast ?
Status changed to Awaiting Railway Response Railway • 12 months ago
a year ago
I'm sorry but we cannot accommodate that request, to access a service and it's file, it needs to be online, and that requires a paid plan.
Status changed to Awaiting User Response Railway • 12 months ago
brody
I'm sorry but we cannot accommodate that request, to access a service and it's file, it needs to be online, and that requires a paid plan.
a year ago
This is getting really frustrating. I haven't even received a reminder that free trial was about to end. All of a sudden, I just found my web app down. You can't tell me there is no way to retreive this "uploads" folder other than upgrading, there has to be a way.
Status changed to Awaiting Railway Response Railway • 12 months ago
a year ago
I understand your frustration, and I apologize for any inconvenience you've experienced. Unfortunately, accessing your project's files directly would require the service to be online, which is only possible under a paid plan.
I recommend considering the Hobby plan, which costs $5/month and includes $5 in usage credits.
For more details on Railway's pricing plans and to help you decide, you can refer to the Pricing Plans documentation.
Status changed to Awaiting User Response Railway • 12 months ago
9 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 10 months ago