2 years ago
Hi all, our site was working fine up till yesterday, now we can't get pass the login stage. Any ideas would be grateful. I've added a pic of the observability if that helps. Thank you
39 Replies
2 years ago
You might still be using the old database connection, try reading this:
I did the migration last week and it was all running and working after. Unless there's something else I haven't done. I have attached pic.
2 years ago
I'm pretty sure you're still using the old connection strings
You'd want to read the link I sent you
Hi sorry i'm still stuck. Where do I find the settings to change over the database. Unfortunately this was built by someone else who can no longer help. I've some computer knowledge but this is all new to me. Should I be looking in github or under the mycompass setting area in railway? Thank you
2 years ago
re-run the migration
update the variables in the variables tab of the mycompass service to the new database variables
I've checked the variables in the mycompass tab, I can't see what's different. Is there anyone that we can pay to sort this service out for us? Thanks
2 years ago
have you re-ran the migration?
2 years ago
yes that's the button you click
hi i've tried that but nothing has changed, when go to the login page of the site it and press login it just click and nothing happens
2 years ago
sorry I had to sleep as the last message I sent here was at 4:40am.
if you add me to your railway project and github repo, I can make the necessary changes for you
2 years ago
add me to your repo, my username is brody192
add me to your railway project as an editor, my email is brodyover@gmail.com
2 years ago
yeah I got the two emails, am I added as an editor to your railway project?
2 years ago
edit permissions is the highest you can give somebody unless you add them to the pro workspace, so as long as I'm an editor then that's good
2 years ago
I just woke up not too long ago, will start looking into what you have going on shortly when I'm at my computer
brilliant thank so much, yeah it was choice between admin or member so added you as admin, hopefully thats right
2 years ago
if you added me as an admin than that likely means you just paid (or will pay) 20$ for my seat on your team
2 years ago
where you charged?
2 years ago
i haven't joined the team
2 years ago
okay I'll join the project invite and not the team invite anyway, see if you can cancel the team invite though
2 years ago
@carly7505 - i've updated the service variables and it looks like your app is back online
2 years ago
for context this is what i changed in your service variables
db_host=${{MySQL.MYSQLHOST}}
db_name=${{MySQL.MYSQLDATABASE}}
db_pass=${{MySQL.MYSQLPASSWORD}}
db_port=${{MySQL.MYSQLPORT}}
db_user=${{MySQL.MYSQLUSER}}2 years ago
you should feel absolutely no need to pay me, but if you insist theres a BMAC link in my bio
2 years ago
thank you so much for the trains!!
2 years ago
once you confirm your app is in perfect working order you can delete the legacy database
2 years ago
yes, please open a new help thread

