need to speed up process "certificate authority is validating"
Anonymous
FREEOP

19 days ago

Hello Railway,

Our official website is show as having security issues as we are waiting for the validation from Railway. Can you please provide support? our users are concerned and our business depends on a smooth running website.

Solved

Pinned Solution

Anonymous
FREEOP

17 days ago

Hello medim. This has been solved. It took about 4 hours to get the certificate but we were actually expecting this process to be a few minutes or up to one hour. Instead it took about 4 hours. It would be nice to be aware that it can take several hours and include this in the official documentation like in here: https://docs.railway.com/guides/public-networking#external-ssl-certificates

3 Replies

Status changed to Awaiting Conductor Response ray-chen 19 days ago


medim
MODERATOR

18 days ago

Hi! Can you share the domain here? How long ago did you add the domain?


Status changed to Awaiting User Response Railway 18 days ago


medim

Hi! Can you share the domain here? How long ago did you add the domain?

Anonymous
FREEOP

17 days ago

Hello medim. This has been solved. It took about 4 hours to get the certificate but we were actually expecting this process to be a few minutes or up to one hour. Instead it took about 4 hours. It would be nice to be aware that it can take several hours and include this in the official documentation like in here: https://docs.railway.com/guides/public-networking#external-ssl-certificates


Status changed to Awaiting Conductor Response Railway 17 days ago


Anonymous
FREEOP

17 days ago

Anyway, all is solved now only by waiting. We can close this conversation. Thanks


Status changed to Solved ray-chen 17 days ago


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