2 months ago
Hello Railway,
Our official website is show as having security issues as we are waiting for the validation from Railway. Can you please provide support? our users are concerned and our business depends on a smooth running website.
Pinned Solution
2 months ago
Hello medim. This has been solved. It took about 4 hours to get the certificate but we were actually expecting this process to be a few minutes or up to one hour. Instead it took about 4 hours. It would be nice to be aware that it can take several hours and include this in the official documentation like in here: https://docs.railway.com/guides/public-networking#external-ssl-certificates
3 Replies
Status changed to Awaiting Conductor Response ray-chen • about 2 months ago
Status changed to Awaiting User Response Railway • about 2 months ago
medim
Hi! Can you share the domain here? How long ago did you add the domain?
2 months ago
Hello medim. This has been solved. It took about 4 hours to get the certificate but we were actually expecting this process to be a few minutes or up to one hour. Instead it took about 4 hours. It would be nice to be aware that it can take several hours and include this in the official documentation like in here: https://docs.railway.com/guides/public-networking#external-ssl-certificates
Status changed to Awaiting Conductor Response Railway • about 2 months ago
2 months ago
Anyway, all is solved now only by waiting. We can close this conversation. Thanks
Status changed to Solved ray-chen • about 2 months ago