Nest.js web server
alexandertar
HOBBYOP

2 years ago

I've removed all deployments for the service, however one phantom instance has been still running for months costing me $10 a month. I can't track down how to shut it down completely

View Deploy details

ⓘ Deployment information is only viewable by Project members and Railway admins.

Solved

14 Replies


brody
EMPLOYEE

2 years ago

How are you sure this a phantom container?


alexandertar
HOBBYOP

2 years ago

I can still see the logs for this container and service metrics show there’s CPU and memory activity


brody
EMPLOYEE

2 years ago

Can you show me some screenshots?


alexandertar
HOBBYOP

2 years ago

Sure, here's screenshots showing there are no active deployments, yet the metrics are showing activity and the logs keep appearing for health check pings from the service


brody
EMPLOYEE

2 years ago

Do you have any replicas on this service?

If you have the link to the deployment, have you tried removing it with it's 3-dot menu?


alexandertar
HOBBYOP

2 years ago

It's been set up as 1 replica. The deployment shows up as removed, I can only either redeploy or rollback. Not quite sure if there's anything I can do from the UI


brody
EMPLOYEE

2 years ago

Doesn't seem like there is just needed to be sure before I got the team involved, I shall escalate!


brody
EMPLOYEE

2 years ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response brody almost 2 years ago


melissa
PRO

2 years ago

Hey! I'm so sorry for this, I've raised this internally and we'll take care of it. I have credited your account $40 to hopefully cover the cost of running a container against your will. Let me know if that falls short of what you've already paid.


alexandertar
HOBBYOP

2 years ago

Thank you! It's not really about the money already spent, but would be great for this service to stay disabled for the time being and not waste money in the future :)


melissa
PRO

2 years ago

That is a reasonable ask :D We'll zap it


Railway
BOT

2 years ago

This thread has been marked as solved automatically due to a lack of recent activity. Please open a new thread if you require further assistance. Thank you!


jake
EMPLOYEE

2 years ago

Marked as removed! Should be cleaned up now :)


Status changed to Solved Railway almost 2 years ago


alexandertar
HOBBYOP

2 years ago

Appears to be zapped now, thank you for looking into it!


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