New Account Restricted Immediately Upon Creation
mehrdadhermes
FREEOP

a month ago

Dear Railway Support Team,

I literally just created my Railway account a few minutes ago, but I was immediately hit with a "Workspace restricted (ToS Violation)" message.

I haven't even had the chance to deploy a single project, database, or service yet—the workspace is completely empty. I'm guessing your automated spam or fraud detection system might have flagged my sign-up or my IP address by mistake.

I was really excited to try out Railway for some of my upcoming projects. Could you please take a quick look at my account and help me unlock it?

Thank you very much for your time and assistance in resolving this issue.

Solved

1 Replies

Railway
BOT

a month ago

Your workspace has been restricted, and we're not able to share the specific reason behind the restriction. If you'd like to cancel your plan, you can do so from your workspace billing page.


Status changed to Awaiting User Response Railway 26 days ago


Railway
BOT

19 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 19 days ago


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