New to your Railway Platform - Can You Assist and Tell Me What is Going on Here??

spicer23
HOBBY

4 months ago

I had an N8N workflow established a week ago. Now it's gone? and currently staring @ screen to login but will not accept any of my usual passwords. Please help me out - with an explanation and how do I get a new password - as the pop-up screen is telling me to get a hold of my Admin? Huhhh? WTF?

Closed

8 Replies

chandrika
EMPLOYEE

4 months ago

Hi, what error message are you getting? Our login works using a Magic link - you should use the email connected to your Railway account to login, there is no password but rather you'll get an email with a code that you can then submit.


Status changed to Awaiting User Response Railway 4 months ago


chandrika

Hi, what error message are you getting? Our login works using a Magic link - you should use the email connected to your Railway account to login, there is no password but rather you'll get an email with a code that you can then submit.

spicer23
HOBBY

4 months ago

Here are the screens for you to assist me with.

As noted I had an N8N setup workflow before and I was able 

to access by double clicking on the active field URL. 

Did something change? Or am I mistaken and errored along the way? 

Please advice. 

Here are the screen-shots referring to what I mean. 

Please give me some advice. 

ScreenShot 0140.png
ScreenShot 0141.pngScreenShot 0138.png


Status changed to Awaiting Railway Response Railway 4 months ago


chandrika
EMPLOYEE

4 months ago

Hi, I'm sorry I'm unable to view your screenshots, could you please tell me step by step what the issue is? Are you able to login? Once you log in, are you able to see your projects? I am seeing an n8n setup within your project that seems to be up.


Status changed to Awaiting User Response Railway 4 months ago


spicer23
HOBBY

4 months ago

Jeeezzzz....

I've lost over 12 hours of potential work progress.

I've just been able to login just now (12:44 AM / Saturday) 2025.

Your system needs refinement. Really frustrating... and disappointing.


Status changed to Awaiting Railway Response Railway 4 months ago


spicer23
HOBBY

4 months ago

Why does your System does Not provide a way for an N8N instance to

provide a New Password? As the N8N instance was displaying:
"Please contact your admin. n8n isn't set up to send email right now.

... Back to sign in"

I wanted to get another Password ... since the password which was working b4 was not being accepted yesterday.

I'm able to Login just now with a Password which was not being recognized yesterday?


chandrika
EMPLOYEE

4 months ago

Hello, apologies but this looks like an issue specific to the application. Due to volume, we can only answer platform level issues here. The thread is public so that the community might be able to help


Status changed to Awaiting User Response Railway 4 months ago


rontechvision
HOBBY

4 months ago

I have the same issue today with "Please contact your admin. n8n isn't set up to send email right now. ... Back to sign in" ..
Any solution ?


Status changed to Awaiting Railway Response Railway 4 months ago


rontechvision

I have the same issue today with "Please contact your admin. n8n isn't set up to send email right now. ... Back to sign in" ..Any solution ?

4 months ago

Since you are self hosting N8N, that makes you the Admin, so please consult N8N's documentation on how to setup an Email provider.


Status changed to Awaiting User Response Railway 4 months ago


Status changed to Closed brody 4 months ago


New to your Railway Platform - Can You Assist and Tell Me What is Going on Here?? - Railway Help Station